IAM Change & Engagement Analyst

Title: IAM Change & Engagement Analyst
Location: Orlando, FL- Onsite (3 days onsite)
Duration: 6 + Month contract (potential to extend)
Compensation: $70-$80/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

IAM Change & Engagement Analyst

JOB DESCRIPTION

About the Role

• As the IAM Change & Engagement Analyst, you'll play a key role in supporting the transformation of our Identity and Access Management (IAM) organization into a service-first model that prioritizes security, operational excellence, and a world-class user experience. This position is ideal for someone with strong communication skills, a customer-focused mindset, and a solid understanding of technology-driven change.
• You will partner with IAM product owners, engineers, and cross-functional stakeholders to deliver change
• management strategies, stakeholder communications, and adoption plans that enable secure, seamless access for all identities-across any device, location, or service.

Responsibilities

• Develop and execute change management and stakeholder engagement plans for IAM initiatives, ensuring successful adoption across diverse user groups.
• Translate complex technical concepts into clear, user-friendly content and visuals (e.g., PowerPoint, decks, articles, FAQs, job aids, User Journeys).
• Support the rollout of core IAM initiatives including authentication, access governance, identity lifecycle, privileged access, and identity threat detection.
• Serve as a connector between IAM Service Leads, IAM engineering teams and business
• stakeholders-gathering insights, facilitating communication, and promoting transparency.
• Lead training and enablement efforts by designing user education materials, managing stakeholder forums, and gathering feedback to improve user experience.
• Maintain and evolve content on the IAM Services Portal (Confluence), helping users find what they need and understand how to interact with IAM services.
• Track and report engagement metrics, survey results, and feedback to continuously improve change and communication efforts.

Basic Qualification:

• Bachelor's degree in Business Administration, Communications, Information Systems, or a related field.
• Change Management certification (e.g., Prosci, ACMP).
• 5+ years of experience in an IT, cybersecurity, or IAM-related environment.
• Understanding of IAM principles (identity lifecycle, authentication, authorization, roles/entitlements, etc.).
• Proven ability to build high-quality, professional PowerPoint decks.
• Strong storytelling and visual communication skills
• Experience mapping user journeys and creating process flows.
• Demonstrated ability to communicate technical concepts to a range of audiences.
• Excellent collaboration and interpersonal skills.
• Ability to thrive in a fast-paced, cross-functional environment

What You Bring

• You're skilled in creating professional presentations and documentation that resonate with technical and non-technical audiences.
• You understand IAM technologies and can comfortably work alongside security engineers and product owners.
• You're thoughtful and proactive in how you communicate change-balancing business goals with user experience.
• You're organized and capable of managing multiple initiatives, shifting priorities, and collaborating in a matrixed environment.
• You're naturally curious and solution-oriented, and you care about making things clearer, easier, and more effective for end users.

Preferred Qualifications:

• Project Management Professional (PMP) certification or equivalent experience.
• Master's degree in Organizational Development, Technology, or Communications.
• Experience with IAM tools and services (e.g., SSO, MFA, PAM, access provisioning).
• Familiarity with IT threat detection and response, and Zero Trust principles.
• Experience managing content in Confluence or similar platforms

Required Education:
Bachelor's degree

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) Retirement plan
• and much more.

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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