HVAC Sales/Service Manager - Residential Services We are seeking an
experienced HVAC Sales/Service manager for our HVAC division. Candidate must have experience driving high sales growth through developing people in a fast-paced environment. This position will be a key-leadership position in the entire company with the opportunity to have a high impact. The idea person would have proven results in leading and developing a professional HVAC team. We are searching for an individual who enjoys building, caring for and developing people.
CORE FUNCTIONS: - Collaborates with Director of Operationsin establishing and recommending goals for the department.
- As the Sales/Service Manager, you are the most important part of the overall success of our Sales/Service division by overseeing daily activities to meet goals and clients expectations.
DUTIES: - Drive and coach our sales team through proper sales process, training and support.
- Perform sales activities with sales team members. Negotiate sales price and discount in consultation with Director of Operations.
- Assist dispatch and install desk in the day-to-day operation of the sales departments, including customer care, technician development and discipline, recruiting and training.
- Manage personnel and develop a strong/successful sales/service team.
- Review progress throughout the entire division.
- Enforce proper sales process
- Review sales, debrief tech sales calls, develop better sales skills, presentation, estimate building and finance close
- In-field and in-office training on sales and customer relations
- Drive and push membership program through training and action
- Coach, encourage, train and hold sales team accountable for taking care of our customers completed by offering needed products (e.g. insulation, indoor air quality, etc)
- Assist upper management with any additional help that is needed or required
- Develop specific plans to ensure revenue growth
- Implement new strategies to develop and improve each division
- Meet regularly with dispatch team, install team, dispatch manager, HVAC Install supervisor, install manager, revenue manager and director of operations
- Accurately forecasts annual, quarterly and monthly revenue streams.
- Coordinates proper company resources to ensure efficient and stable sales results.
- Execute company's sales policies, best practice and procedures.
- Assist sales personnel in establishing personal contact and rapport with decision-makers.
- Collaborate with the Director of Field Operationsto develop sales strategies to improve market share in all service areas.
- Help educate sales team by establishing programs / training in the areas of new equipment sales and service.
We Offer: - Fun building the business
- Highest Compensation
- Impact on our business
- Company Cell phone / Laptop, company vehicle, EZ tag and gas card
- Employee Referral Bonus Program
- Great Advancements Opportunities
- Health Insurance
- Dental & Vision Insurance
- 401K with company match
- Paid Vacation
- $20,000 Life Insurance at no cost
- Free long-term disability insurance
- Employee discounts
Requirements/Qualifications: - Must have 2 or more years of HVAC Residential Service experience
- 3 years of Sales manager experience
- Valid Texas Driver's License
- Good driving record (No DWI's within the past 5 years)
- Clean criminal background (No felonies within the past 7 years)
- Troubleshooting skills
- Exceptional communication and sales ability skills
- Ability to work in a high paced environment
Preferred: EPA & TDLR
Job Type: Full-time