Human Services Program Consultant III

HUMAN SERVICES PROGRAM CONSULTANT III - (BLIND SERVICES)

Date: May 7, 2025

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Requisition No: 852486

Agency: Department of Education

Working Title: HUMAN SERVICES PROGRAM CONSULTANT III - (BLIND SERVICES)

Pay Plan: Career Service

Position Number:

Salary: $46,350.00 to $50,985.00 Annually

Posting Closing Date: 06/05/2025

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Florida Department of Education

Division of Blind Services

Bureau of Client Services & Program Support

Location: District 12 / Miami (Miami-Dade County)

Position Title: Human Services Program Consultant III (Career Service)

Salary Range: $46,350.00 to $50,985.00 Annually

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

This advertisement may be used to fill multiple vacancies up to six months.

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:
•   Your Candidate Profile (application) must be complete in its entirety.
•   Work History (in easy to review chronological order) Consists of:
•   Any position held by a State of Florida Agency
•   Any position held by a Florida University
•   All periods of employment from high school graduation
•   All periods of current or prior unemployment
•   Gaps 3 months or more must be accounted for
•   Any Education
•   Any Volunteer Experience
•   Your resume and application must match
•  
•  Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
•   It isunacceptableto use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application.
•   Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
•   Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. Hiring Information and Requirements:
•   The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
•   If claiming Veteran's Preference , the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
•   If claiming Right to First Interview , the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only. If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Office Contact:

Pamela Ortiz, District Administrator

Phone:

Job Description:

This position is in the Division of Blind Services, District 12 Miami Office. The Employment Program Counselor works with DBS clients and local businesses and other federal, state, public and non-profit employers, providing unique, specialized services to blind adults and children through the vision rehabilitation process, including advocacy, referral and resource development, counseling and guidance, and all other aspects of Independent Living, Children's, and Vocational Rehabilitation Services.

Duties & Responsibilities:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:
•   Maintain and practice a current understanding of FDOE and DBS policies and guidelines regarding information security.
•   Provide unique, specialized services to blind adults and children throughout the vision rehabilitation process including advocacy, referral and resource development, counseling and guidance, and all other aspects of Independent Living, Children's, and Vocational Rehabilitation services.
•   Conduct outreach activities to increase on-the-job training, apprenticeships, work-based learning, volunteering, and employment opportunities.
•   Participate in job development, placement and follow-up activities of clients and utilize specific assessment tools as directed by policies and procedures.
•   Provide and document required client contacts, initial interview assessments, plan development, closure reports, implement and coordinate services in accordance with timeframes, policies, and procedures specified in the case service manual.
•   Model and demonstrate the principals of flexibility, adaptability, and approachability - while adhering to applicable laws, rules, policies and procedures.
•   Exhibit effective communication, collaboration, and cooperation.
•   Ensure services are expedited to applicants and clients with actual job offers and those who are at risk of losing employment.
•   Utilize understanding of education and training programs for blind and visually impaired clients to increase attainment of recognized post-secondary credentials that align with the skill needs of industries that lead to career pathways.
•   Obtain and interpret eye medical/other information to determine eligibility for services in accordance with program procedures.
•   Develop and amend Individualized Plans of Employment reflecting the required and appropriate services necessary for the client to obtain or maintain competitive integrated employment paying above subminimum wages.
•   Focus on career pathways by coordinating with education/training programs that provide workforce preparation activities, programs, and services designed to help an individual acquire a combination of academic knowledge and skills.
•   Coordinate necessary services such as independent living skills, assistive technology, orientation & mobility, supported employment, communication and vocational skills training with local providers. Work cooperatively with community providers, eye medical facilities and government agencies to develop referrals and coordinate services.
•   Utilize understanding of the Ticket to Work program to assist "ticket holders" in their efforts to find or retain employment for self-sufficiency.
•   Provide opportunities for and information about recreational/extracurricular activities and advocate for client participation in these types of activities when appropriate.
•   Provide community education, outreach, guidance, and training about blindness and document those activities in AWARE.
•   Provide liaison services to schools and participate in the development of Individual Education Plans when requested.
•   Assist teachers, employers and training sites - when requested - by making adaptations and/or modifications.
•   Participate in transition staffing and make recommendations for new referrals to the VR program through meetings with the Independent Living/Children's Rehabilitation Specialist on a quarterly basis.
•   Encourage clients to attain industry-recognized certificates and credentials linked to occupations in high demand.
•   Encourage the client's development of self-advocacy skills.
•   Conduct follow-up calls with clients and employers within 90 days of employment start date, as well as at the 180-day and employment anniversary to determine further services and possible job opportunities for other clients. Work with district leadership to ensure additional services are coordinated.
•   Assist in meeting program goals assigned by the state office and individually by the District Administrator by facilitating successful employment outcomes.
•   Focus on activities that lead to meeting WIOA performance measures, such as seeking opportunities for students and youth with disabilities to practice workplace skills, encouraging utilization of online job systems, strengthening employer relationships, and promoting integrated employment.
•   Monitor the provision of services to ensure clients have the functional and independent living skills necessary to achieve the vocational goal.
•   Develop, maintain, and improve techniques for caseload management, utilizing the electronic client information system (AWARE) to gather accurate data and generate reports.
•   Promote client satisfaction. Handle and attempt to resolve client issues before moving to the next level (Assistant District Administrator or District Administrator) click apply for full job details