Responsibilities
- Contribute to maintaining optimally functioning HR systems, which may include installation, administration, customization, development, maintenance, and upgrades to applications, systems, and modules
- Proactively identify and propose HRIS and HRMS improvements and implement upgrades based on organizational needs
- Partner with HR, IM/IT and Data Privacy offices to develop and integrate workflows and automation features to address company needs
- Ensure HRIS system compliance with federal and state regulations, data security and privacy requirements
- Communicate with internal customers to understand their needs, design compelling solutions, meet project deadlines and prioritize projects
- Resolve complaints and preventing additional issues by addressing process improvements
- Creates HR documentation for reporting and other HR processes
- Provide technical support, troubleshooting, and guidance to users of all HR systems
Qualifications/Background Profile
- Bachelor's degree in Business, Computer Science, or Human Resources Management or equivalent required
- 5+ years experience supporting HRIS & implementations in HCM and Payroll systems such as Workday, ADP Vantage and/or WorkforceNow
- Experience with Workday HCM Suite and/or DayForce is a highly preferred
- 2+ years in a customer service, administrative, or human resources support role