About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like 1Password, Fivetran, Greenhouse, and hundreds more. For more information, visit Nooks.ai.
About the Role: Joining the RevOps team at Nooks means diving into the heart of customer processes and the utilization of HubSpot and connected tools to drive growth and improve the customer journey.
In this role, you will be managing, optimizing, and supporting HubSpot - as a Sales CRM, marketing platform, and service hub - to ensure it meets the operational needs of our marketing, sales, and customer success teams. You will focus on system configuration, process automation, data quality & architecture, and integrations to drive business efficiency and improve CRM usage across the business. You will also be responsible for managing our entire GTM tech stack, with a specific lens on cross platform data sharing and integrations.
Reporting to the VP of RevOps, the ideal candidate will bring a deep understanding of HubSpot best practices and excels at crafting creative solutions to thorny problems.
Requirements: Platform Administration
- Manage and configure HubSpot settings, user access, permissions, and workflows to ensure optimal use of the platform
Process Automation
- Design, build, and manage workflows, sequences, and automation within HubSpot and connected tools to streamline marketing, sales, and operational processes
Data Quality
- Maintain data integrity by implementing data hygiene practices, deduplication efforts, and regular data audits to ensure accuracy and consistency in reporting
Integrations
- Manage and troubleshoot integrations between HubSpot and other third-party platforms ensuring smooth data flow
Reporting and Dashboards
- Create and maintain reports, dashboards, and custom views in HubSpot for stakeholders across marketing, sales, and customer success teams to track KPIs and performance metrics
User Support
- Provide training and support for HubSpot users, resolving issues, answering questions, and helping teams optimize their use of the CRM
Preferred Skills: - 3-5 years of experience managing HubSpot
- Expert in HubSpot administration, including workflow automation, data management, and integrations
- Strong ability to create reports, dashboards, and data-driven insights to drive strategic decisions
- Excellent troubleshooting skills with the ability to diagnose and resolve platform and integration issues
- Strong communication skills to train and support users across various teams
- You have a growth mindset, with proven project management and prioritization skills
- Builder with a bias to action and a results-oriented mindset - you build great programs, are known for measurable impact, and help to improve results in organizations during periods of high growth and change
- First class problem-solver - you can quickly translate ambiguity into action
- Empathetic toward reps and are invested in their success - you understand the pain points experienced by reps at each stage of the sales cycle
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target salary range for this role is $120,000 - $150,000. On top of this, we offer equity, generous perks, and comprehensive benefits.
Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.