Job Description
What you get to do in this role: - Drive high-value people projects across the portfolio partnering closely with cross-functional teams
- Develop detailed program/project execution plans, and manage all implementation processes including progress tracking, metrics, monitoring change control process, testing, release to production, and delivery
- Manage stakeholder, and team expectations through clear and timely change management practices
- Develop detailed program/project execution plan, and manage some implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints
- Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors
- Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking
Qualifications: Qualifications
To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 8+ years of hands-on HR and/or business project management experience
- Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments
- Experience overcoming project crisis
- PMP Certification is a plus
FD21
Not sure if you meet every qualification? We still encourage you to apply. We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate. Additional Information
Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Learn more here.
Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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