Row 34 is a dynamic and growing restaurant group with four locations and a dedicated team of 225-250 passionate hospitality professionals committed to delivering outstanding dining experiences. As we prepare to open our fifth location, we're excited to welcome a People Coordinator to our team-a key role in supporting our HR and administrative functions, ensuring seamless operations across all locations. Based in Boston, Massachusetts, Row 34 is an award-winning, people-first restaurant group that values its team as much as its guests. If you're looking to be part of a company that prioritizes its people and fosters growth, we'd love to hear from you.
Job Summary
The role of People Coordinator plays a vital part in supporting the heart of our operations-our people. This position is responsible for HR administration, employee record management, payroll support, and ensuring compliance with company policies and labor regulations. Acting as a liaison between our teams, the People Coordinator will help streamline HR processes, maintain accurate documentation, and assist in creating a positive and efficient work environment for all employees.
Beyond administrative duties, this role is instrumental in keeping our team organized, ensuring policies are understood and followed, and providing hands-on support to both the People team and operational leadership. This is a dynamic position that requires a high level of attention to detail, discretion, and a proactive mindset.
We're looking for someone who thrives in a fast-paced, hospitality-driven environment and can seamlessly balance time between our restaurant locations and remote work. Flexibility is key, as this role will involve on-site presence across multiple locations, engaging directly with employees, and ensuring smooth day-to-day operations.
Key Responsibilities
HR Administration & Compliance
- Maintain and update employee records, including hiring documents, benefits
- enrollment, and performance reviews.
- Ensure compliance with federal, state, and local labor laws, including wage and hour
- regulations.
- Assist in tracking and administering employee benefits, including health insurance, PTO,
- and 401(k).
- Support in preparing HR reports, audits, and compliance documentation.
- Be an expert in all systems used related to HR.
- Offer tax support to the bookkeeping team and accounting team.
Payroll & Timekeeping Support
- Assist in reviewing and processing payroll data, ensuring accuracy in hours, tips, and
- deductions.
- Track and address timekeeping discrepancies in collaboration with managers.
- Provide support with wage adjustments, garnishments, and payroll compliance.
Onboarding & Off-boarding
- Facilitate new hire paperwork, background checks (when applicable), and I-9
- Verifications.
- Ensure proper storage of new hire paperwork (physical and digital)
- Handle onboarding/offboarding procedures and termination
- documentation.
Employee Relations & Communication
- Act as a point of contact for employee questions related to HR policies, benefits, and
- Payroll.
- Assist DOP in issues relating to employee pay, benefits and employment.
- Support managers in scheduling performance evaluations and tracking disciplinary
- actions.
- Maintain confidentiality while assisting with employee concerns and conflict resolution.
Talent & Culture Support
- Assist in posting job openings, coordinating interviews, and communicating with
- candidates (when applicable)
- Support training initiatives, compliance training, and culture-building activities.
Qualifications & Skills
- Must be friendly, confident and kind.
- 1-3 years of experience in HR, payroll, or administrative roles (hospitality or restaurant experience preferred but not required).
- Familiarity with HRIS systems, payroll platforms (ADP specifically), and timekeeping software.
- Knowledge of labor laws and HR compliance best practices.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities.
- Excellent communication and interpersonal skills to engage with employees at all levels.
- Proficiency in Google Suite, Microsoft Office, Slack and HR databases.
- Ability to handle confidential information with integrity.
- Ability to work independently and as part of a team.
- Ability to travel independently between locations.
- Bi-lingual (Spanish) a plus