Manchester, United Kingdom Posted on 09/05/2025
We are seeking a highly motivated HR Operations Manager to join our Managed Service Provider (MSP) company. The ideal candidate will be a self-starter who can take full ownership of the HR operations function, with a strong focus on employee engagement and well-being.
Key Responsibilities
- HR Operations Management: Oversee and manage the day-to-day HR operations, ensuring efficient and smooth processes.
- Employee Relations: Develop and maintain positive relationships with employees, addressing their concerns and providing support.
- Payroll Management: Take ownership of the payroll process, ensuring timely and accurate payment of salaries and other payments.
- Recruitment and Onboarding: Support recruitment efforts, manage the onboarding process, and ensure new hires have a seamless transition.
- Benefits Management: Liaise with pension, life assurance, and healthcare providers to manage benefits and ensure accurate delivery.
- Compliance: Ensure compliance with labour laws and regulations, maintaining up-to-date knowledge of HR policies.
- HR Metrics and Reporting: Monitor and analyse HR metrics, generating reports to inform decision-making in the business.
- Compensation and Benefits: Administer compensation and benefits programs, ensuring competitive and fair practices.
- Employee Engagement: Foster a culture of engagement and collaboration, organising events and initiatives that promote a positive work environment.
Requirements Qualifications
- Experience: A minimum of 3 years in HR operations, preferably within an MSP or technology company.
- Skills: Strong leadership, communication, and organisational skills. Ability to manage multiple tasks and priorities effectively.
- Proficient in HR information systems, data analysis, and reporting.
- Knowledge: In-depth understanding of HR policies, labour laws, and regulations.
- Experience in payroll and benefits administration.
- Attributes: Self-starter, proactive, able to work independently. High level of integrity and discretion.
Why Join Us?
Joining Sysgroup means becoming part of a dynamic and innovative team dedicated to excellence. We offer a supportive and collaborative work environment where your ideas and contributions are valued. Benefits include:
- Competitive salary package, including performance-based incentives.
- Private Healthcare
- Life insurance
- Pension
We invest in our employees' professional development, offering individual development paths with access to training materials and career advancement opportunities.
Work-Life Balance
Our flexible work arrangements and supportive policies help maintain a healthy work-life balance.
Company Values
We are committed to integrity, excellence, and customer satisfaction. Join a team that values and respects every member.