HR Operations Associate

HR Operations Associate

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a HR Operations Associate to work in Durham, NC.

The hourly pay rate range for this position is $22-$26 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

The Coordinator supports HR Operations processes and initiatives in support of Enterprise HR services. In this role, you will need to understand employee data, pay standards, and be able to execute deliverables in an operations environment. You will work with peers, payroll, and HR partners to quickly support and/or resolve situations. We will look for this role to provide recommendations for process improvements and seek opportunities to provide value added solutions to meet business needs and ensure end to end data integrity.

The Expertise We're Looking For
1+ years of related experience
I9 processing experience preferred
Solid written and verbal communication skills; ability to keep others informed on a timely basis of changes, key events, and decisions that may affect them
Strong customer service and consultation skills
Demonstrates strong organization, accuracy skills, attention to detail, and time management skills
Ability to thrive in a fast-paced environment
Flexibility in work schedule to accommodate fluctuations in work volume
Experience with HRIS, Case or Knowledge Management systems is a plus
Basic Excel skills required
The Purpose of Your Role
Weekly support of I9 processing
Maintenance of employee files through imaging
Handle general document retrieval requests
Provide information to Legal for Subpoenas and other compliance related requests
Process and mail weekly Termination letters
Respond to unemployment claim inquires
Scrub and image manager file documents
The Skills You Bring
You will demonstrate basic analytical thinking and creative problem solving through research, analysis and problem resolution.
You will demonstrate the ability to manage multiple projects and work streams to meet deadlines.
You will understand employee data and pay impacting timelines.
You will build relationships with business partners in and outside of HR.
The Value You Deliver
Deliver high quality services consistently
Understanding policy requirements to maintain data integrity
Providing recommendations for process improvements and identifying opportunities to provide value added solutions to meet business problems and ensure end to end data integrity

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at
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We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit
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Fidelity's hybrid working model
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blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.