HR Client Services Administrator

Position Details

Position Information

About Hofstra

Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus. Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title
HR Client Services Administrator, Student Employment

Position Number
897881

Position Category
Administration

School/Division
Human Resources (division)

Department
Office of Student Employment

Full-Time or Part-Time
Full-Time

Description

Reporting to the Assistant Director of HR Operations, the HR Client Services Administrator, Student Employment plays a key role in supporting student success at Hofstra University by managing the student employment program. Serving as the primary liaison between students, campus departments, and university partners, this position oversees recruitment, hiring, onboarding, and compliance for all student employment. The Administrator provides guidance to both student employees and supervisors and fosters meaningful employment experiences that support students' academic and professional development.

Responsibilities include, but are not limited to:

• Administers the student employment program, including Federal Work-Study, non-work-study, graduate assistantships, and stipend-based positions.
• Serves as the primary point of contact for student employment inquiries.
• Partners with departments to develop, post, and promote on-campus job opportunities.
• Supports students in identifying and applying for employment opportunities that match their skills and career goals.
• Provides training and resources to supervisors for effective student employee management.
• Develops and maintains policies and procedures to streamline hiring and onboarding processes, including the completion of new hire paperwork and entry of data into the HRIS system.
• Maintains and updates the student employment website, handbook, and other educational materials.
• Monitors student eligibility for work-study programs, coordinates community service placements, and tracks award utilization in collaboration with Student Financial Services and Finance.
• Prepares and analyzes reports related to student employment trends, wages, and program utilization.
• Promotes the student employment program by attending various events to include open houses and admitted student days.
• Performs other related duties as assigned.

Qualifications

• Bachelor's degree required.
• Minimum of 1-2 years of related work experience, preferably within payroll or HRIS processing.
• Ability to prioritize and perform multiple tasks simultaneously with accuracy in a deadline-driven environment.
• Exceptional interpersonal and communication skills.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Comfortable using technology to improve process efficiency.
• Ability to work occasional nights and weekends to support student events.

Preferred Qualifications

• Knowledge of basic state and federal employment laws preferred.
• Knowledge of federal work-study policies, procedures, and regulations.
• Experience working in higher education.
• Demonstrated experience in managing budgets and fiscal responsibilities.
• Experience cultivating relationships and communicating effectively, both orally and in writing, with a broad range of constituencies.
• Prior experience working with an HRIS, preferably Ellucian Banner.

Special Instructions

Deadline
Open Until Filled

Date Posted
04/18/2025

EEO Statement

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.

Salary/Salary Range
$64,350

Additional Information
Hofstra University provides the above salary as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.

Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.