HR and Firm Operations Manager

Middle City West, Pennsylvania

Gateway Search Associates
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The HR and Firm Operations Manager is responsible for leading and executing key human resources functions including benefits administration, payroll, recruitment, onboarding, time and attendance, and employee relations. The role also oversees general office management and provides administrative supervision to legal secretaries and HR staff. This position ensures the smooth operation of all HR and office functions under the direction of the COO and in coordination with the General Counsel.


  • Manage firm-wide employee benefits, including health, dental, vision, 401(k), life/disability insurance, COBRA, and wellness programs

  • Coordinate open enrollment, benefits communication, audits, and vendor relationships

  • Ensure compliance with benefits-related laws and internal policies

  • Oversee accurate and timely payroll processing, tax compliance, and related reporting

  • Manage time and attendance tracking, leave of absence administration, and deductions

  • Lead full-cycle recruitment including job postings, interviewing, hiring, and onboarding

  • Ensure new employees are fully integrated and enrolled in applicable benefit programs

  • Advise managers and staff on employee relations issues and conflict resolution

  • Promote a positive and compliant workplace culture

  • Supervise legal secretaries and office support staff, overseeing workflows and performance

  • Manage daily office operations to ensure efficiency

  • Maintain accurate employee records and ensure adherence to all employment laws and HR regulations

  • Generate HR and payroll reports for senior leadership

  • Support the COO and General Counsel on strategic HR initiatives and administrative projects


Compensation & Benefits

  • Company-paid medical, dental, and vision insurance

  • 401(k) plan

  • Paid time off (PTO)

Date Posted: 07 June 2025
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