Position: Housing Program Manager
Location: Martinez, CA - fully on site
Hours: 4-10 schedule 6:00 AM - 4:30 PM
Temp ; possibly temp to hire
The Housing Program Manager exercises direct supervision over assigned technical and clerical employees.
ESSENTIAL JOB FUNCTIONS: Duties include, but are not limited to, the following:
- Supervises and is responsible for the performance of a group of clerical and technical employees.
- Develops and maintains good team working relationships, provides leadership to inspire the spirit of teamwork, and encourages cooperation among team members.
- Implements performance standards for team members and monitors their progress in achieving the standards to ensure program effectiveness; coaches for improvement and takes disciplinary action as necessary and authorized.
- Provides technical leadership, coordinates and provides training, counsels and advises staff, and ensures that all team members adhere to departmental program standards and policies as well as organization-wide personnel policies & procedures through goal setting, planning and evaluations.
- Completes in a timely manner an annual evaluation for each team member and as appropriate recommends step increases.
- Conducts regular staff meetings including the communication of and training in Authority policies and program changes.
- Coordinates and solves problems relative to the Section 8 program
- Models punctuality and attendance within agreed upon work schedule.
- Participates in the selection of staff.
- Approves leave requests as appropriate to ensure work of unit is accomplished.
- Ensures that staff time records are correct, approved and submitted to payroll services in a timely manner.
- Prepares and/or supervises the preparation of correspondence and monthly activities and status reports.
- Serves as an advisor to the Director regarding management and operations issues and other department-wide matters.
- Assists in the development and implementation of goals, objectives and policies and procedures
- Ensures the timely requisition of material and supplies to support team deliverables.
- Maintains a working knowledge of YARDI system.
- Maintains professional relationships with all prospective and current clients and ensures staff interacts professionally and respectfully with all clients and with each other.
- Ensures staff responds to all client requests or complaints in a timely, efficient, consistent and courteous manner.
- Facilitates effective client and/or landlord relations.
- May need to provide assistance and direction during after-hours emergencies, as needed.
- Ensures regulatory compliance with all Authority and program requirements including annual recertification, interim recertification, client port-ins and port outs, and appropriate file documentation ensuring rules are followed and files completed.
- Ensures timely submission of required reports.
Experience:
- Four (4) years of increasingly responsible experience in a position with a housing authority or other public or assisted housing agency directly supporting daily housing operations, including two years of demonstrated experience in management of a voucher or Section 8 program another HUD-assisted housing program.
- Two (2) years of supervisory experience.
- Knowledge of:
- Laws, program and agency rules, regulations, standards and programs, and the local housing market as it relates to HCV/Section 8 program administration.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.