Hotel Operations Manager

We are looking for an experienced hotel operations manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you. Responsibilities:
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support Qualifications:
• 3+ years of experience working in a hotel or the hospitality industry required
• Have superb communication skills, organizational skills, and problem-solving skills
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Must have a strong focus on putting the guest first with exceptional customer service experience
• A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field

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