Hotel Manager for a luxury resort in the Bahamas (Caribbean experience mandatory)
A luxury island resort with 100+ villas in the Bahamas offers an exclusive, world-class experience in one of the most stunning and secluded locations in the region. Designed for discerning travelers seeking tranquility, refined service, and barefoot luxury, the resort features private villas, fine dining, a holistic spa, and pristine natural surroundings.
Position Summary
We are seeking an experienced and dynamic Hotel Manager to oversee the day-to-day operations of our luxury island resort. This leadership role is pivotal in ensuring the seamless execution of resort standards, guest satisfaction, and operational excellence across all departments, with a particular emphasis on the Rooms Division. The ideal candidate will bring a background in luxury hospitality and previous experience managing operations on remote island properties.
Key Responsibilities
- Oversee and coordinate the day-to-day operations of all departments, with a strong focus on Rooms (Front Office, Housekeeping, Guest Services, and Reservations).
- Ensure the highest levels of guest satisfaction through exceptional service standards and attention to detail.
- Lead, coach, and mentor departmental heads and teams, fostering a culture of excellence, accountability, and empowerment.
- Collaborate closely with F&B, Spa, Activities, Engineering, and other divisions to ensure a seamless and unified guest experience.
- Monitor quality assurance standards, health & safety compliance, and service delivery in alignment with the resort's brand and luxury positioning.
- Support the General Manager in strategic planning, budget control, staffing, and performance management.
- Act as the primary point of contact for VIPs and high-profile guests, ensuring personalized and elevated guest journeys.
- Manage operational challenges unique to remote island locations, including logistics, sustainability, and staff wellbeing.
Required Qualifications
- Minimum 5-7 years of management experience in a luxury hotel or resort, with at least 3 years in a remote island or off-grid resort environment.
- Proven expertise in Rooms Division operations is essential.
- Strong leadership and team development skills with a hands-on, collaborative approach.
- Exceptional interpersonal, communication, and problem-solving skills.
- Solid understanding of financial management, budgeting, and operational KPIs.
- Experience in managing multicultural teams in remote environments.
- Flexible, resilient, and solutions-oriented mindset.
- Fluent in English; additional languages are an asset.
Preferred Qualifications
- Degree or diploma in Hospitality Management or related field.
- Experience with high-end boutique resorts or private island properties.
- Familiarity with PMS systems (e.g., Opera, Infor, or similar).
Compensation
- A competitive salary package and performance incentives.
- On-site accommodation and meals.
- Health benefits.
- Unique opportunity to live and work in a paradise setting.
- A collaborative, inclusive, and guest-centric work environment.
Best regards,
Stephen J. Renard
President
Renard International Hospitality Search Consultants
Recipient of the 31st Annual Pinnacle Awards: "Hotelier Magazine, 2019 Supplier of the Year"
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