As a member of our hospitality team, the primary responsibility of a Maintenance Engineer is to efficiently and effectively carry out repairs, maintenance, alterations, and installations following departmental procedures. This role is crucial in ensuring the safety, functionality, and appearance of the hotel property by conducting preventative maintenance, assessing and prioritizing tasks, and taking necessary actions to resolve issues efficiently. This role will also provide exceptional guest service, respond promptly and professionally to guest service calls, and play a vital role in creating a positive and enjoyable experience for our guests.
- Determine defects, troubleshoot malfunctions, and take necessary corrective action, following departmental procedures and maintaining detailed records.
- Promote and maintain a safe work environment by following established safety protocols and guidelines.
- Conduct regular inspections and assessments on the hotel's facilities, equipment, and systems.
- Respond promptly to all service calls to address maintenance issues and guest requests with courtesy.
- Utilize expertise to perform repairs and restoration on all areas of the hotel, including rooms, public spaces, and mechanical rooms.
- Maintain a high standard of workmanship to uphold the hotel's image and reputation.
- Accurately document all work performed, parts needed, and parts used on service requests.
- Maintain a clean and organized work area to ensure a safe work environment.
PCH Hotels & Resorts is a company that puts people first. Beyond offering a competitive salary, we also offer:
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement
- 401K with Company Match
- Employer Paid Life Insurance
- Complimentary Employee Assistance Program
- Paid Time Off to include Vacation, Personal, Sick, & Holidays
- Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
Our Culture: Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day.
We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections, and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)