Job Summary:
Our client is a well-established multi-site, multi-brand hotel management and ownership company with over $100 million in assets. They are currently converting one of their national brand hotels to a well-known luxury brand hotel in the Lexington area. The organization is seeking a General Manager to oversee all facets of the hotel including guest and employee experience, revenue generation, construction, food & beverage, financials, and more. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing staff, and driving profitability while maintaining high service standards.
Perks & Benefits:
- Competitive six-figure base salary, plus incentives
- Excellent medical /401k and more
- Opportunity to hire your own team
- REAL opportunity for professional growth
Key Responsibilities:
- Oversee the overall operations of the hotel, ensuring smooth and efficient day-to-day functioning
- For year-1, oversee the hotel conversion. Work with design and construction contractors to ensure renovation project timelines and specifications are being met
- Develop and implement strategies to enhance guest satisfaction and improve financial performance
- Lead and motivate hotel staff, fostering a positive and productive work environment
- Manage budgets, financial reports, and revenue generation to ensure profitability
- Maintain high standards of hospitality, cleanliness, and service across all departments
- Monitor guest feedback and reviews to address issues and improve service quality
- Ensure compliance with health, safety, and legal regulations
- Establish and maintain relationships with vendors, partners, and the local community
- Develop and execute marketing and promotional strategies to attract guests and increase bookings
- Handle emergency situations and resolve guest complaints efficiently
Requirements:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
- Minimum of 3 years of experience in hotel management
- Experience with food & beverage management (banquet/restaurant)
- Strong leadership, communication, and interpersonal skills
- Proven ability to manage budgets, financial reports, and operational expenses
- Strong organizational and decision-making abilities
- Customer-service oriented mindset with a passion for delivering exceptional guest experiences