Hotel Front Desk Supervisor

We're looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today. Responsibilities:
• Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
• Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
• Gather financial information and generate occupancy reports for the general manager
• Direct front desk operations and ensure customer service meets our high standards for guest satisfaction Qualifications:
• 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry
• Showcase exceptional multitasking, communication, and management skills
• Must possess a high school diploma or equivalent certification (GED)
• Prior hospitality experience of 1 year is required for this position
• Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired Compensation: $15 - $17 hourly

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