Hotel Front Desk Night Auditor

Hilo, Hawaii

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today. Responsibilities:
• Provide exceptional service to all hotel guests during their stay
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications:
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Some college is preferred but a high school diploma or equivalent is required
• Flexible overnight hours are required
• Great communications. and excellent customer service skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Compensation: $19.00 - $19.50 hourly



Date Posted: 30 March 2025
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