Hotel Front Desk Attendant

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team. You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today. Responsibilities:
• Connect with the housekeeping department to ensure guest accommodations are ready
• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
• Field customer complaints when necessary
• Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• Perform regular bookkeeping duties: make sure hotel guest information is current and correct
• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications:
• 1+ year of hotel industry experience or related job preferred
• High school graduate, GED recipient, or equivalent
• Working knowledge of Microsoft Office and reservation management systems
• Comfortable taking telephone calls and mitigating stressful situations
• Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
• Must be able to stand for on your feet for 8 hours during a typical shift
• Please only apply if you meet each of these criteria Compensation: $14 - $15 hourly

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment