Hotel Accounts Receivables & Collections Lead - San Diego or Hybrid/Remote
Are you a proactive and detail-driven accounting professional with experience in hotel industry collections and reconciliation? Are you excited about building scalable processes, ensuring accuracy in reporting, and working across departments to improve collections and cash flow?
Join our team as a Hotel Accounts Receivables & Collections Lead and play a critical role in the financial health of our events business. In this position, you'll be responsible for overseeing and improving accounts receivable operations, with a focus on hotel commissions, rebates, comp credits, and hotel points programs. Your expertise in collections, reporting, and hotel systems will help ensure we're paid accurately and on time across a large portfolio of hotel partners nationwide.
This role is ideal for someone with strong accounting skills, hotel knowledge, and the ability to create and manage structured processes. You'll work cross-functionally with Athlete Travel's internal team, our parent company's accounting department, and both our hotel and software partners.
If you have a knack for AR collections, love cleaning up processes, and are motivated by timely collections and strong results, we'd love to hear from you.
Responsibilities
- Own the full accounts receivable process related to hotel commissions, rebates, comp credits, and planner points accruals.
- Lead all hotel collections efforts across corporate brands (Hilton, Marriott, IHG, Hyatt, etc.) and independent hotel partners.
- Develop (from existing models) and maintain systems to track expected vs. received payments by event; report and reconcile differences.
- Generate AR aging reports (30/60/90 days) and flag outstanding receivables for timely follow-up.
- Produce event-level reconciliation reports and provide insight into write-offs and payment discrepancies.
- Track, report, and improve event-level write-off rates across all hotel partnerships.
- Compile commission reporting and assist with commission payouts to the Athlete Travel sales team.
- Ensure accurate reporting and collection of Hotel Planner points, and facilitate reconciliation of point-based bookings.
- Assist in preparing event-level P&L reports and support broader financial planning and reporting efforts.
- Collaborate with our internal team and external accounting/software partners to streamline AR workflows.
- Provide backup support for administrative and operational accounting tasks as needed.
Qualifications
- Minimum of 3 years of experience in accounts receivable, collections, or accounting roles within the hotel or travel industry.
- Strong understanding of hotel commission and rebate structures, loyalty/points programs, and event reconciliation.
- Comfortable working with accounting systems (we use Sage Intacct & partners use QuickBooks), CRM platforms, Google Workspace (Sheets, Docs, Slides) and MS Office (Excel)
- Analytical mindset with the ability to identify trends, discrepancies, and opportunities for improved efficiency.
- Highly organized with attention to detail and the ability to meet deadlines consistently.
- Strong communication skills and a collaborative, team-oriented approach.
- Self-starter who can build and improve systems from the ground up.
Benefits
- Medical, dental, and vision coverage
- 401(k) program with company matching
- Generous paid time off, including vacation, sick leave, bereavement, and holidays
Athlete Travel is an equal opportunity employer and a drug-free workplace. We participate in E-Verify.
Salary
Commensurate with experience.
How to Apply
Please submit the following:
- Resume (PDF format) - Email to with the subject line: Hotel Accounts Receivables & Collections Lead - YOUR NAME
- Cover letter (1 page, PDF format) - Tell us why this role is the right fit for you and highlight relevant experience.
- LinkedIn profile link (if available).