Hospitality Associate

Copia Vineyards is a family-owned, boutique winery seeking an energetic and experienced Hospitality Associate.

Our Winery:

Copia is located in beautiful Paso Robles wine country, producing about 2,500 cases and focused on making premium wines that reflect the place in which they are grown. At Copia, we have a love of fine wine and hospitality in equal measure. We focus on immersive, inspired, and genuinely warm experiences to create long-lasting relationships with our guests and members.

The ideal candidate will have a hospitality heart and an outgoing, engaging, and friendly personality. This individual carries themselves with confidence, is forward-thinking, positive and passionate about our industry. This candidate is motivated to provide guests with unforgettable experiences and value. Ideally, this person has 2+ years' experience working in a tasting room, is detail oriented, has solid customer service and sales skills and is an excellent communicator with strong written, verbal, and interpersonal skills, including excellent telephone and email communication. The most successful candidates can balance handling the customer experience and tasting room support duties.

The Role, Key Duties & Responsibilities:

The Hospitality Associate is responsible for supporting daily Tasting Room operations, tasting experiences and sales support.

Primary Duties

Promote an experience with the highest standards of enlightened and intuitive service for members and guest visitors

Commitment to working in a team environment where duties include leading wine experiences as well as tasting room support

Demonstrate a commitment to meeting quarterly and annual sales goals

Provide a personalized wine buying experience for each guest

Promote the wine club and wine club retention

Communicate effectively with all staff members and owners

Participate with wine club and public events

Ideal Skills & Requirements:

At least 21 years old

Ideally has 2+ years' relevant experience working in a winery tasting room

Outgoing and engaging personality and is team-oriented

Must be able to work weekends and occasional evenings

Embraces process and procedures

Has customer service and sales skills, including excellent telephone and text communication

Has high integrity and a strong work ethic

Has a passion for wine

Loves to work in a small, entrepreneurial, constantly energetic and changing environment

Wine certifications and study a huge plus

Proficiency in Commerce7 POS is a plus

Computer literacy required

Position Details:

Part-Time

Pay: $20-24 per hour, DOE, Eligible for Commissions, Tips, Annual Performance Bonus

While performing the duties of this job, the employee is frequently required to do the following:

-Sit or stand for prolonged periods.

-Coordinate multiple tasks simultaneously.

-Lift, move, and stack boxes up to 40 lbs.

Benefits:

Employee Discount

Paid Educational Benefits

Monthly Peer Tastings and Education

Sick Pay

Schedule:

3-5 shifts, Thursday through Monday with occasional on-call weekday shifts

More About Copia Vineyards:

The word Copia is a Latin root word that means abundance. It's an apt name for a winery that is created by two people that have always chased the glass half full. The story of Copia Vineyards begins with the passion of Anita and Varinder Sahi, their shared love of wine and the beauty of its source. Everything the Sahis have ever done is fueled by a belief of going all-in on life. He from an engineering background and she from the world of fine dining restaurants, together they came to Paso Robles to make wine from the ground up, one small lot at a time. Today, they farm two world-class estates in Paso Robles' limestone-rich Willow Creek and Adelaida Districts. It's the ruggedly beautiful landscape that offers the perfect tableau for them to produce their elegant Rhône and Bordeaux varietal wines. Our highly rated, award-winning portfolio of wines and the immersive tastings we provide invite guests to experience the story of two explorers who seize life's moments.

EOE