With over 70 years of experience, The Bruce Company is a proud local business passionate about delivering exceptional results for our customers. We offer a dynamic and collaborative company culture where our employees grow alongside the company. We are currently seeking an enthusiastic Plant Care Specialist to join our vibrant nursery team. If you have a passion for plants and enjoy hands-on work, we want to meet you.
Why Choose The Bruce Company? - $500 Sign up bonus.
- Work/Life Balance: Benefit from a balanced work schedule with weekly pay. as well as year round benefits and PTO and Holiday Pay.
- Team-Oriented Environment: Thrive in a supportive and collaborative atmosphere designed to promote your career success.
- Impactful Work: Contribute to some of the largest landscape projects in Dane County.
- Career Development: Establish and advance your career with one of Southern Wisconsin's leading businesses.
Key Responsibilities - Customer Service & Sales Support: Provide exceptional customer service by assisting clients in person, over the phone, and via email.
- Walk-In Assistance: Greet and support walk-in customers and employees, helping with inventory selection and purchasing needs.
- Phone Support: Handle incoming phone inquiries, guiding customers in selecting nursery stock, construction materials, aquatic supplies, and fencing products.
- Product Consultation: Advise customers on product availability, selection, and order fulfillment for pickup or delivery.
- Horticulture Expertise: Serve as an inventory specialist and horticulture expert, offering product knowledge and guidance.
- Order Processing: Generate sales orders, picking tickets, and invoices with accuracy and efficiency.
- Payment Handling: Process customer payments (cash, credit, and checks) while ensuring compliance with financial procedures.
- Quoting & Customer Outreach: Assist in preparing quotes, follow up with existing customers to address additional needs, and reach out to potential clients to promote The Bruce Company Distribution Yard.
- Inventory Management: Assist with receiving, stocking, and maintaining inventory records.
- Logistics & Documentation: Create and post load slips, verifying accuracy and order details.
- Data Entry & System Management: Maintain and update records in Business Central (BC) to ensure data integrity.
- Signage & Labeling: Print tags, signs, and department orders as needed.
- Professional Communication: Serve as a professional point of contact, taking calls and messages for department staff and ensuring prompt follow-ups.
- Administrative Organization: Maintain organized files and documentation, ensuring all records are properly managed.
- Cross-Department Collaboration: Work closely with internal teams to enhance efficiency and customer satisfaction.
- Operational Support: Assist with plant loading, order fulfillment, and warehouse receiving as needed.
- Additional Duties: Perform other tasks and responsibilities as assigned by the supervisor or manager.
Working Conditions and Physical Requirements - Mobility & Endurance: Regularly sit, stand, walk, talk, and listen for extended periods throughout the workday.
- Flexibility & Movement: Frequently squat, stoop, or kneel while lifting objects from the ground.
- Lifting & Carrying: Occasionally lift and carry up to 25 pounds as needed.
- Reach & Range of Motion: Occasionally required to extend arms above shoulders to complete tasks.
- Fine Motor Skills & Vision: Must have strong visual acuity and fine motor skills for computer use and written communication.
Experience and Qualifications - Horticulture Expertise: Strong knowledge and proficiency in plant characteristics and care.
- Technical Proficiency: Skilled in computer use, including experience with Microsoft Office Suite (Outlook, Excel, etc.).
- Data Accuracy: Strong data entry skills with a focus on efficiency and precision.
- Mathematical Aptitude: Ability to perform basic arithmetic calculations (addition, subtraction, multiplication) and measure dimensions (areas, diameters, etc.).
- Attention to Detail: Excellent proofreading skills and a keen eye for accuracy.
- Communication Skills: Strong verbal and written communication abilities, with excellent interpersonal skills.
- Confidentiality & Integrity: Proven ability to handle sensitive customer and organizational information with discretion.
- Language Proficiency: Fluency in English is required; Spanish-speaking ability is helpful but not required.
Schedule - Standard Hours: Full Time Year Round (Monday - Friday, 6:30 am - 5:00 pm).
- Overtime: Occasional overtime may be required based on workload.(Hours vary during peak season).
Benefits The Bruce Company offers competitive hourly pay, including comprehensive benefits such as medical, dental, vision, life, and disability insurance as well as PTO and holiday pay, .Our challenging and team-oriented work environment supports your career success.
Join Us Become part of our team of outdoor living experts and see why many of our employees have chosen to build their lifelong careers at The Bruce Company. Visit us at to learn more.
The Bruce Company is proud to be an Affirmative Action/Equal Opportunity Employer.