Homeless Services Coordinator

Salary : $94,861.08 - $115,299.12 Annually
Location : CA 92401, CA
Job Type: Full-Time
Job Number: 25-10700-04
Department: Community Development & Housing
Opening Date: 04/28/2025
Closing Date: 5/18/:59 PM Pacific

Why Join Team SB
Are you passionate about making a meaningful impact in the community?
Consider joining the City of San Bernardino as a Homeless Services Coordinator.

About the City:
As a future member of our team, you'll be joining a city with deep roots, cultural diversity, and exciting momentum. Located in the heart of Southern California's Inland Empire, San Bernardino is the county seat and largest city in San Bernardino County, home to more than 222,000 residents. Its rich history - shaped by Native American, Mexican, and Spanish influences - continues to inspire the city's evolving identity.

San Bernardino offers access to major transit corridors, natural beauty, and a wide range of housing and lifestyle options. It's a place where public service careers are supported by a strong sense of community and purpose - and where motivated professionals can grow, contribute, and be part of something meaningful.

About the Position:
The City of San Bernardino is seeking a dedicated and experienced Homeless Services Coordinator to join our team. This full-time position is responsible for developing, managing, and implementing the City's homeless services policies and programs, while working closely with community organizations, regional partners, and internal departments. The ideal candidate will have a strong background in program development, grant administration, and community outreach, along with a deep understanding of the social and economic issues impacting homeless populations. This is an excellent opportunity for a motivated professional who is passionate about creating positive change, building collaborative partnerships, and advancing efforts to reduce homelessness in our community.

What You'll Be Doing Here

The Ideal Candidate:

• People Skills: Builds strong, trust-based relationships with diverse community members, service providers, and regional partners, demonstrating empathy, professionalism, and cultural competence.
• Communication Skills: Communicates effectively both verbally and in writing, able to present complex social and policy issues clearly to City leadership, partner organizations, and the public.
• Program and Grant Expertise: Brings strong experience in program development, grant writing, funding administration, and policy analysis to drive homeless services initiatives forward.
• Community Outreach and Engagement: Demonstrates skill in planning and leading outreach efforts, public engagement sessions, and collaborative initiatives to build support for homeless services programs.
• Problem-Solving and Innovation: Applies sound judgment, creativity, and strategic thinking to identify challenges, develop practical solutions, and adapt programs based on community needs and input.

A Day in the Life Consists of:
As a Homeless Services Coordinator with the City of San Bernardino, your day will focus on creating and implementing solutions that impact some of the community's most vulnerable residents. You'll balance fieldwork, policy development, collaboration, and public engagement to advance the City's homelessness response efforts. Your day may include:

• Meeting with internal departments and nonprofit partners to coordinate service delivery and enhance outreach strategies.
• Conducting site visits and fieldwork to engage directly with homeless individuals and frontline service provides.
• Drafting and presenting reports, policies, and grant applications to City leadership, Council, and community stakeholders.
• Leading or participating in public engagement efforts to gather feedback and build community support for homelessness initiatives.
• Monitoring program budgets, tracking grant compliance, and preparing reports for funding agencies.
• Analyzing data on homelessness trends, program effectiveness, and service gaps to inform strategy adjustments.
• Collaborating with regional agencies and neighboring jurisdictions to align efforts and leverage resources.
• Responding to emerging issues, including urgent housing needs or encampment concerns, with a calm and solutions-focused approach.
• Representing the City at coalition meetings, public forums, and working groups focused on homelessness solutions.

For more information on this position please click here to view the job description.
What You Need to Qualify

Education and Experience:
Bachelor's degree in Public Policy, Social Sciences, Public Health, Public Administration, or a related field; and four (4) years of progressively responsible experience in the development, delivery, monitoring, or evaluation of community programs with at least two (2) years of experience working with the homeless; or an equivalent combination of education, experience and training sufficient to successfully perform the essential duties of the job such as those listed above.

Licenses, Certifications, and Equipment:
A valid State driver's license is required.

Knowledge of:

• Basic knowledge of service provisions to the homeless; working knowledge of social, economic, and political issues relevant to low income communities; and trends in the field of homelessness and social services
• Homeless services strategies, program administration and resources, including methods for business attraction and retention
• The principles and practices of researching and analyzing the economic feasibility of programs and projects
• Methods of financing homeless projects
• Request for Proposal/Qualification planning, development, administration, evaluation, and contract development
• The principles and practices of grant writing, application, and administration
• The principles of work plan development and implementation
• The functions and relationships between private and public sector groups that serve the homeless populations; principles and practices of developing and nurturing collaborative partnerships
• The principles, practices and techniques of research and statistical analysis
• The principles and practices of financial forecasting, budget preparation and budget administration
• Federal, state and local policies, laws, rules, and regulations relating to homelessness and financing
• Local government organizational structure, functions, and management
• Community outreach, advocacy and public education

Skill in:

• Planning, organizing and promoting homelessness strategies, programs and related activities
• Researching, analyzing and preparing technical funding proposals, contracts, and financial reports
• Assessing community needs and evaluating programs using outcome data to determine effectiveness of program components and recommending program modifications as necessary
• Researching, analyzing, interpreting and presenting findings on complex data, documents, technical studies, leases, agreements, contracts and other data and documents related to homeless projects and programs
• Administering grant and contract activities to ensure compliance
• Establishing and maintaining cooperative working relationships with City and County officials and private and public entities
• Evaluating and recommending changes to policies, practices, and procedures
• Analyzing problems and identifying alternative solutions, project consequences of proposed actions and implementing recommendations in support of goals
• Interpreting and applying complex federal, state and local policies, laws, rules, and regulations
• Working effectively with business leaders, financial institutions, citizen groups and department managers
• Working effectively in time-sensitive situations to meet deadlines; coordinating multiple projects and complex tasks concurrently
• Exercising sound independent judgment and demonstrating initiative and creativity, with minimal supervision
• Communicating complex material clearly, logically, and concisely, both orally and in writing, including public presentations to large and small audiences.

Recruitment Timeline

This recruitment will close on Sunday, May 18, 2025, at 11:59pm, or until a sufficient number of applications have been received.

Applications review: Week of Monday, May 19, 2025

1st Interview: Week of May 26, 2025, or agreed upon date by both HR recruiter & Dept (TENTATIVE)

2nd Interview: Week of June 2, 2025, or agreed upon date by both HR recruiter & Dept (TENTATIVE)
All dates are subject to change at the discretion of the personnel officer
How to Apply and What to Expect Next
All applicants are required to submit an online application through the City's official website at . This recruitment will remain open until May 18, 2025, at 11:59 PM or until a sufficient number of qualified applications have been received.

Applications must be fully completed and clearly demonstrate that the minimum qualifications for the position are met. All information provided is subject to review, investigation, and verification. While resumes may be uploaded as supplemental documentation, they will not be accepted in place of a fully completed City application.
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