POSITION PURPOSE:
The Hockey Development Coordinator will focus on driving ticket revenue for the Hartford Wolf Pack. This role will have a specialized concentration towards organizing and supporting the Youth and Amateur Hockey ticketing initiatives in collaboration with Community Relations and Group Sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for development and oversight of Hartford Wolf Pack amateur hockey initiatives to leverage and maintain revenue opportunities with local hockey programs at all levels.
- Collaborate with Community Relations and Group Sales departments to implement new and existing strategies for maximizing revenue streams tied to amateur hockey programming.
- Maintain and grow strong relationships with hockey coaches, managers, and rinks to ensure these programs are familiar with experiences available through the Hartford Wolf Pack in order to create repeat business, and superior customer service.
- Participate in outside networking events, to gain additional business & develop relationships with new leads, including but not limited to adult leagues, tournaments, and rink run programming.
- Meet or exceed appointed sales goals for all ticket packages.
- Maintain complete and accurate records for customers. Track and manage weekly sales leads and activities, and overall sales, with CRM-Salesforce.
- Expectation of completing high volume of phone call, and other points of contact.
- Cross-sell groups for other events and shows at the venue including but not limited to family shows and premium hospitality offerings.
- Staff all home games to assist ticket sales and promotional programs.
- Perform other duties and responsibilities as assigned.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
- Bachelor's degree or higher from an accredited college/university in a related field required.
- Highly motived with a minimum of two years' sales experience, preferably in sports/entertainment.
- Excellent verbal and written communication skills in the English language required.
- Working knowledge of the sport of hockey and youth hockey programming preferred.
- Familiarity with Ticketmaster Archtics and (CRM) preferred; proficiency in Microsoft Office is required.
- Demonstrated ability to manage numerous business relationships in a professional and timely manner.
- Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours
I have read the above and understand that it is intended to describe the general content and requirements of this position. I understand that the Company may add to or change my duties and responsibilities at any time in order to meet business needs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.