HGV Workshop Manager needed
Northampton
Our client, a privately owned garage specialising in the servicing and repair of Commercial Vehicles, is seeking for a HGV Workshop Manager to join their team.
The ideal candidates will be supervising team members to ensure that their designated duties are performed correctly and in a timely fashion. Managing regular and well-established clientele. Workshop Controllers and Fleet Engineers who would like to step up are welcome to apply.
Role: HGV Workshop Manager
Hours: Mon to Fri 8:30 am to 5pm (30 mins lunch)
Location: Northampton
Key Responsibilities
- Developing and implementing standards and procedures for workshop
- Setting and maintaining service levels
- Maintaining customer relationships and improving response and delivery times
- Updating service methods to improve overall efficiency
- Resolving any service problems and customer complaints
- Collaborate with the team to meet deadlines and provide outstanding customer service.
Requirements:
- Minimum of 2 years supervisory experience in a workshop environment
- Be flexible and have the ability to work unsupervised with a high level of self-motivation.
- NVQ Level 3 or IRTE qualified Commercial Vehicle Technician, but equivalent qualifications considered.
Benefit:
- Company pension
- Employee discount
- Free parking
- On-site parking