Help Desk Support Specialist - Level 1Yonkers, NYShort term contract 2-3 weeks30.00 W2Must be available to weeks work 4/8 and 4/15 with possible extensionNo Corp to Corp or 3rd party agency We are looking for a Level 1 Helpdesk Support to join our team of professionals for a short term contract in Yonkers, NY. This is a GREAT way to earn some EXTRA money in between jobs or just enjoy contract work.
In this position you will: - log tickets and maintain ticket updates for all reported incidents and Provide timely communication on issue status and resolution
- Install, upgrade, support, and troubleshoot Windows 10, Windows 11, Microsoft Office, and other authorized desktop applications
- Manage and troubleshoot Active Directory
- Install, upgrade, support, and troubleshoot for printers / computer hardware
- Perform general preventative maintenance tasks on computers, laptops, and printers
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software
Experience: - 1-2 Years Experience with Active Directory
- Fresh desk wireless network is a plus
- 1-2 Years Experience with Windows 10 and Windows 11
Must have - Strong communication skills
- Excellent follow up and organizational skills