Akkodis is seeking a Help Desk Technician for for full time position with 100% Onsite and ideally looking for applicants with a solid Candidate in Windows and Active Directory.
Salary Range: $23/hr to $25.80/hr. The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities
- Provide support for desktops, laptops, tablets, mobile devices, and their respective software.
- Resolve computer hardware, software, internet, and web-based application issues.
- Perform minor hardware repairs.
- Imaging of computers with agency approved software and services.
- Work with hardware vendors to resolve issues.
- Mobile device setup (laptops, Chromebooks, tablets, smart phones.)
- Printers and copiers support.
- Utilize help desk ticketing system.
- Provide remote and in-person support with provided tools as needed.
- Follow up with end-user to ensure resolution.
Qualifications
- Associates Degree or equivalent 3 to 5-year experience in an IT-related field.
- Experience providing Windows desktop support.
- Experience with remote support tools.
- Proficient in Microsoft Office products.
- Experience with Active Directory.
- Reliable and organized.
- Ability to work well in a team environment.
- Excellent customer service skills.
- Valid driver's license that meets Heritage Christian motor vehicle standards.
- Physical ability to lift up to 30 pounds.
If you are interested in this role, then you can click APPLY NOW. For other opportunities available at Akkodis, or any questions, don't hesitate to get in touch with Sahil Mavi at .
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.
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- The Company will consider qualified applicants with arrest and conviction records.