Apply for this Job
Currently interviewing for Help Desk Support, tier I. Hours: Monday-Friday 2-10pm or 3-11pm. Must have a current/active TS/SCI with polygraph clearance.
• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• May coach and provide guidance to less-experienced professionals
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the help desk by users of cloud infrastructure Training provided. A+ or Network+ certification to be considered. High School Diploma or GED and 5 years of experience required OR BS and no experience. Mus have customer service experience. Salary Range: $55,000 to 59,000 Apply to or through our website at . Comprehensive Benefits Package. Great Referral Bonus Program. 401(k) with 6% company match - VESTS IMMEDIATELY Medical Insurance (with HSA and HRA options) Dental and Vision Insurance Life and Disability Insurance Complimentary Identity Theft Protection Tuition/Certification Reimbursement Paid Time Off And more.
Date Posted: 08 May 2025
Apply for this Job