Help Desk Support with Security Clearance

Job Title

• Help Desk Specialist Structure

• 6 Month Contract to Hire (CTH) Education

• High School Required

• Computer Science, IT, or Related Degree Preferred Location

• Dahlgren, VA - US Career Level

• Experienced Job Type

• Full-time; On Site

• Monday - Friday

• 9a-5p Job Requirements

• Three (3) years' relevant technical experience in operating a PC-based and telephone-based Service Support Center.

• Three (3) years' experience with User Administration processes.

• Three (3) years' experience in using computers, laptops, and common windows applications.

• Two (2) years' experience in monitoring, managing and prioritizing incident, service requests and call queues to meet Service Level Agreements, ensure equitable and efficient team workloads to support business goals.

• Two (2) years' experience and knowledge with SharePoint platform.

• One (1) year of experience in using principles, methods, and techniques used in computer troubleshooting and support.

• U.S. SECRET Clearance
Contract Information

• This work is supporting a 5-year government contract which the client has been awarded this year. Certification Requirements

• CompTIA Security+ - Preferred What's in it for you? This contract was just awarded and kicked off this year. Long term period of performance and job security available in this role. Opportunity to move into a full-time position following this contract.