Help Desk Specialist

Corona, California

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Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - 1999 4th St, Norco, Ca 92860)

Clearance: Secret

Certifications: CompTIA Security + CE ( must adhere to 8570.01M CWF Requirements - IAT Level II)

Requirements:
  • a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR
  • a bachelor's degree in a relevant field, OR
  • a master's degree in a relevant field.
Roles and Responsibilities:
  • Experience with Incident management, Problem management, Knowledge management.
  • Ability to follow established protocols and procedures and apply industry best practices.
  • Communicate clearly, both orally and in writing, in English.
  • Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations.
  • Coordinate with the appropriate management levels, as required by applicable policies or procedures.
  • Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking.
  • Experience providing scheduled and ad-hoc technical presentations to various audiences.
  • Experience in conducting training for IT applications.
Date Posted: 29 April 2025
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