Heavy Duty Parts Specialist

Heavy Duty Parts Specialist at Genuine Parts Company summary: As a Heavy Duty Parts Specialist, you will assist customers with heavy-duty parts inquiries and needs while demonstrating knowledge of parts features and benefits. You will operate in a fast-paced retail environment, provide excellent customer service, and work collaboratively with team members to continuously improve store processes. A passion for heavy-duty vehicles and parts, along with strong communication skills, is essential to thrive in this role. Job Description If you love heavy duty trucks, and all things big rig If you believe in taking care of the customer and the power of teamwork If you seek opportunities to learn, train and really grow within a company If you think you've got what it takes to be someone with NAPA Know How You Should Check Out NAPA Auto Parts Stores. Responsibilities We're looking for a Heavy-Duty Counter Parts Professional who Gets a charge out of helping customers with their heavy-duty parts questions, and parts needs. Is driven to share knowledge about heavy duty part features, benefits, and warranty info. Can shift into high gear in our fast-paced retail stores. Will jump into helping team members. Is able to operate a cash register and navigate computer and paper catalog systems. Steers toward continuous improvement in store processes and procedures Strives to be winners in professional appearance, attitude, and performance. Qualifications Know How Heavy Duty Parts Knowledge and/or Experience. ASE Heavy Duty Parts Certification is a PLUS Passion for delivering Customer Care Excellent Verbal and Written Communication skills Motivated to train and learn. Ability to thrive and have fun in a Busy, Fast-Paced retail environment. Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS Requirement(s) Valid Driver's License and/or Reliable Transportation HTF Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.