POSITION SUMMARY/RESPONSIBILITIES
Responsible for research, data collection, and analysis of health plan data to identify areas for improving cost savings, utilization management, satisfaction, and market share. Serves as a subject-matter expert and coach to other CFHP analysts. It acts as the primary health plan resource to analyze and improve organizational performance. Identifies areas for improvement, documents business processes, researches best practices, and assists process owners to implement change and monitor performance. Interacts extensively with other CFHP departments.
EDUCATION/EXPERIENCE
A Bachelor's degree in business, statistics, or a related field is required. Two (2) years of experience conducting data analysis in a managed care environment is preferred. Eight (8) years of experience in a relational database environment (MS SQL Server 2005/2008 or Oracle), including applicable knowledge of Windows and Unix operating systems, may be substituted for the educational requirement. Proficiency in Excel, Access, PowerPoint, and Word is required. Experience with SQL or Oracle databases and ESRI Business Analyst is preferred.