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Location: Lakeland FL - Onsite
PAY: $15.50
Hours: Monday - Friday 8am - 8pm (Must be flexible)
Training: 3 weeks
Time: Temp to Hire Role
Title: Healthcare Customer Service Representative
Responsibilities:
Helping others with their general healthcare questions
Provide excellent customer service with a high volume inbound call model
Assist individuals in understanding their prescription and healthcare options
De-escalate and provide additional
Assist patients with program enrollment
Communicate with Primary Care Team and healthcare providers
70+ Calls each day
Review plan with patients and be an advocate for patient care
Qualifications:
Must be able to complete and pass basic computer assessments
Minimum 1 years of high volume call center experience (70+ Calls)
+1 year in a role where you are actively listening and taking notes
Ability to multitask
Able to work 100% on site
Empathetic and able to de-escalate
Reliable and able to provide a empathetic care to all callers
High School diploma/GED - Education Verification will be required
Reliable Transportation and attendance history
Feel free to send UPDATED resume with relevant job experience with this title in the subject line to:
Date Posted: 23 April 2025
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