Health & Recreation Manager

YWCA of Lubbock

Job Description

Health & Recreation Manager

As the Health & Recreation Manager, you will play a crucial role in planning, directing, and implementing health and recreation programs aligned with the YWCA's philosophy, policies, and procedures. This encompasses a comprehensive fitness department with diverse classes, and sports leagues. Additionally, you will help oversee front desk operations, ensuring top-tier customer service for all participants.

Essential Job Responsibilities

• Monitor and maintain financially healthy programs, submitting program budgets for approval and ensuring adherence to the budgetary framework.
• Seek new revenue streams through innovative programming, grants, donations, and in-kind gifts, collaborating closely with the Director of Health & Recreation.
• Assist in evaluating and modifying programs and facility services for maximum efficiency and customer satisfaction. This involves reviewing current recreation standards and programs, conducting participant surveys, and preparing post-event/activity/usage reports.
• Help supervise up to approximately 25 employees including fitness instructors, trainers, guest services staff and Kid's Club staff.
• Oversee the upkeep and maintenance of sports equipment, facilities, and front desk operations.
• Monitor facility usage and maintain records on enrollment and attendance, evaluating programming needs effectively.
• Cultivate effective relationships with associates, participants, community groups, administration, and the public.
• Assist in recruiting, hiring, training, and supervising instructors, part-time staff, consultants, volunteers, and others essential for program functions.
• Represent the YWCA at health fairs and community events.
• Perform related job duties as required.

Job Qualifications

• Learn and support the YWCA mission, vision, and policies to meet the goals of the organization without compromise, serving as a role model for the Lubbock community both in demeanor and in life-style habits.
• College degree preferred in or with an emphasis on recreation, sport and facility management, social sciences, or a similar field.
• At least three (3) years' experience in staff management, fiscal management, and operation of an aquatics, fitness, and/or youth sports program.
• Any appropriate combination of education and experience.
• Very strong communication skills, both written and verbal.
• CPR/First Aid certification or the ability to obtain one within 30 days.
• Present self professionally in appearance and mannerism at all times.
• Flexibility to work irregular hours from time to time, including evenings or weekends.
• Willingness to attend and work special events or projects for the YWCA and represent the YWCA in community groups and activities
• Infrequent travel: 0-10 days/year.
• Pass a criminal history background check and FBI fingerprint check.
• Ability to relate well with a variety of populations.

Physical Requirements
The physical demands described here are representative, though not comprehensive, of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly sit, stand, bend, crouch, stoop, walk, climb stairs, use hands and fingers, reach with hands and arms, feel, talk, hear, and see.
• Regularly lift and/or move equipment and furnishings. Very physical job.
• Work on a computer up to eight (8) hours a day.
• Occasionally work at outdoor and indoor events for extended periods of time.

Work Environment
The work environment characteristics described here are representative, though not comprehensive, of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

• Noise level varies between quiet and loud.
• Pace varies between deliberate and fast.
• Outdoor climate varies between cold and hot, including conditions such as wind, dust, and precipitation.