Health IT Sr

We are currently looking for a Full Time Health IT Sr. Application Analyst to join our IT Health Operations team located at the Chickasaw Nation Medical Center working 8:00AM-5:00PM - Mo Tu We Th Fr.

Summary:

Focuses on the technical functionality and maintenance aspects of health care software applications, analyzing and managing systems to ensure health initiatives are achieved. Applications include, but not be limited to Softbank, Hyland OnBase, Pyxis, Data Innovations, OBIX, Philips CareStream, Philips Capsule, Solventum (3M), MS Nuance, Computrition, GE Muse/CardioDay.

Responsibilities:
Leads the analysis, design, implementation, and maintenance of health care applications, requiring deep knowledge of specific systems, complex business processes, and advanced troubleshooting capabilities
Collaborates with cross-functional teams to optimize application performance and align with business owner requirements
Works closely with healthcare stakeholders to translate needs into functional application specifications, manage system upgrades, and provide expert-level technical support
Provides guidance and coaching to analysts, sharing knowledge and best practices
Works with software vendors to address application issues and implement upgrades
Documents business user processes to support application requirement and configuration solutions
Analyzes application usage data to identify trends, optimize system performance, and generate reports to inform business decisions
Develops user acceptance testing for application
May be asked to lead projects
Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Performs all other duties as assigned

Competencies:
Essential:
Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Must be able to exert analytical and critical thinking skill
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Advanced knowledge and utilization of ServiceNow
Knowledge of HL7 functionality and terminology
Knowledge of data flow diagram creation
Advanced knowledge of application analysis, design, databases and pseudo programming and installation
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:
Advanced computer skills

Experience:
Essential:
5 years directly related experience

Education:
Essential:
Bachelors Degree in directly related field
Masters Degree in directly related field

Credentials:
Essential:
Pass general background check
Certified HIPAA Professional
ITIL Foundation Certification

Essential:
Must be able to obtain certifications within 12 months of hire if not current

Working Conditions:
Essential:
Mix of office/non-office settings
Works in a hospital or clinic environment
Sitting up to 100% of shift
Walking up to 25% of shift
Use computer up to 100% of shift
Must be flexible with work schedule
May work evenings, weekends or holidays
Subject to traveling and working at other locations or in other environments
Pass pre-employment drug test