An exciting and challenging opportunity to lead and develop IT provision in the UK's largest union
Location UNISON Centre, Euston London Starting salary £65.991 per annum plus London Weighting Allowance (£6,894) and Annual Subsistence Allowance (£3,489) Closing date 27 May 2025 Contract type Full time,permanent Reference ORD/85
About this job
The Head of IT Support is responsible for UNISON's entire technology infrastructure, and provision of systems and services to all our staff, members and lay officers.
High-quality customer service to all our users is central to this role. To this end, you will ensure UNISON's IT infrastructure is reliable and secure; that systems are modern and effective; and that we embrace innovation, taking advantage of new developments to further the union's objectives.
The Head of IT Support controls a substantial budget (£10m), and needs to balance providing the best technological solutions for UNISON while ensuring members' money is spent wisely for their benefit.
A team of in-house IT management and support staff will report to you. You will also manage our IT Managed Service provider, and direct relationships with suppliers of other IT services.
How to apply
To apply for this opportunity, please download and complete the General application form (under "Documents").
See job description and person specification (under "Documents").
Please send a copy of the completed general application form along with a copy of the recruitment and disability form toGrant Haycock ( ) quoting theref no:ORD/85.
Completed applications must be received by5pm on Tuesday 27 May 2025.
Interviews will be held in the week commencing Monday 9 June.
About UNISON
UNISON is the UK's leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Join UNISON and get essential cover wherever you work.
- UNISON has more than 1.3 million members and activists , making us one of Europe's largest unions
- There are more than 1,000 UNISON branches around the UK
UNISON, UNISON Centre, 130 Euston Road, London NW1 2AY. 0800 0