Head of Fund Operations

Burlingame, California

Apex Fund Services (Charlotte) LLC
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Oversee/assist in client services of closed ended fund administration clients; oversee operational work for clients; coordinate work performed in other locations globally, financial statements, fund admin reporting, client visits, global projects, client integration management; prepare quarterly net asset value calculations (cash, portfolio, capital/partner reconciliations, accruals); adhere to strict reporting guidelines; calculate key performance indicators (KPI)/ metrics (management/performance fees, waterfall model, IRR/various rate of return metrics); post investor reports/notices; manage contacts via investor portals Investment Caf (ICX)/Intralinks ; manage/execute conversion of existing PE Funds from accounting applications to eFront; monitor compliance with service agreements/apply controls to meet SOC 1 stds/regulatory requirements; work with fund solutions/administration; build/manage teams; interact with clients/client fund investments; communicate to team members concerning client fund specifics/industry best practices; direct overall management of assigned client service teams with focus on consistent application of Apexs process control procedures, workflow consistency, proper client communications, confidentiality of client data; develop full project plans; manage client team workloads to meet established timetables/deadlines; coordinate with different service teams at Apex; evaluate workload of client service teams to ensure adequate staffing to meet clients assignments; ensure individual team members maintain balanced workloads; assist team members with prioritizing, delegating, managing temporary spikes in workload; make recommendations for new staff resources; ensure new hires receive appropriate training; identify inefficiencies; provide recommendations to management to address them through changes in procedure/enhanced technology; evaluate performance of individual client service team members; coordinate annual reviews; monitor/evaluate team hours to identify needs for additional training/supervision, enhancements to Apex processes/workflows/unusual client requests/working habits that require additional time commitments; maintain knowledge of accounting rules/reporting requirements pertaining to investment funds/registered investment advisors; ensure such rules are appropriately applied; assist in development of new/existing global client relationships; optimize service offerings, productivity, profitability; ensure adherence to documented procedures/policies; develop/enhance our fund administration platforms to automate and standardize processes; collaborate with global operational centers; utilize them for appropriate tasks within group; participate in new business pitches/resource estimation for its servicing; participate in various projects/product offering development; and supervise others. This is a telecommuting position with remote benefit from various unanticipated locations throughout the U.S. Job Requirements: Masters degree or foreign equivalent in Finance, Economics, Accounting, or Managerial Accounting plus 1 year experience. Experience to include preparing quarterly net asset value calculations (cash, portfolio, capital/partner reconciliations, accruals) adhering to strict reporting guidelines; calculating key performance indicators (KPI)/ metrics (management/performance fees, waterfall model, IRR/various rate of return metrics); posting investor reports/notices, managing contacts via investor portals Investment Caf (ICX)/Intralinks ; managing/executing conversion of existing PE Funds from accounting applications to eFront; and monitoring compliance with service agreements/applying controls to meet SOC 1 stds/regulatory requirements. This is a telecommuting position with remote benefit from various unanticipated locations throughout the U.S. Mail resumes to 1350 Bayshore Hwy., Suite 920, Burlingame, CA 94010. Salary range from $223,454 to $225,000 per year.
Date Posted: 15 April 2025
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