Head of Digital Consumer Products

All the benefits and perks you need for you and your family:

- Benefits from Day One

- Paid Days Off from Day One

- Student Loan Repayment Program

- Career Development

- Whole Person Wellbeing Resources

- Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

The role you'll contribute:

As the Head of Product, you will play a crucial role in leading and guiding a team of Technical Product Managers responsible for the development and management of digital products that align with AdventHealth's consumer engagement goals and user needs. You will be responsible for executing product strategy and ensuring successful product launches, while providing leadership and mentorship to our growing management team. Your expertise in digital product development, agile methodologies, and product management will be essential in coordinating efforts across multiple teams and stakeholders to deliver high-quality products that meet stakeholder and consumer needs.

Responsibilities:

• Team Leadership: Manage a team of Technical Product Managers, Product Owners, and Business Analysts, providing guidance, coaching, and mentorship to foster their professional growth and development. Set clear expectations, define goals, and monitor performance to ensure the team's success.

• Product Strategy: Collaborate with senior management and other stakeholders to define the product vision, goals, and roadmap. Conduct market research, analyze industry trends, and gather consumer feedback to inform product strategy and decision-making.

• Product Planning and Prioritization: Work closely with Technical Product Managers to define and prioritize product features and requirements based on consumer needs, market demand, and business goals. Ensure alignment between product development and overall company objectives.

• Agile Methodologies: Champion and promote the use of agile methodologies, such as Scrum or Kanban, within the product development process. Coach and support TPMs, POs, and BAs, in implementing agile practices, including backlog management, sprint planning, and release management.

• Data Driven Decision Making: Define and monitor key performance metrics, driving product improvements based on quantitative and qualitative data.

• Cross-functional Collaboration: Collaborate with cross-functional teams, including engineering, design, quality assurance, and marketing, to ensure effective product development and delivery. Foster a collaborative environment that encourages open communication and teamwork.

• Stakeholder Management: Engage with stakeholders, including executives, consumers, and other business units, to understand their needs, gather feedback, and manage expectations. Provide regular updates on product development progress and address any concerns or issues. Facilitate ongoing communication throughout the development process, ensuring that all stakeholders are aligned and understand product status, milestones, and goals.

• Product Launch and Lifecycle Management: Oversee the successful launch of products, coordinating with marketing and sales teams to develop go-to-market strategies. Monitor product performance, gather user feedback, and identify areas for improvement throughout the product lifecycle.

• Continuous Improvement: Drive continuous improvement initiatives within the team and across product development processes. Identify opportunities to streamline workflows, enhance efficiency, and optimize the delivery of products.

• Proven track record of delivering successful, user-centered technology products.

• Strong knowledge of agile methodologies and experience with agile product management tools.

• Strong understanding of the healthcare industry and its regulations, ideally with experience in a healthcare-focused organization.

• Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams.

• Familiarity with Epic Systems and Epic MyChart.

• Excellent communication and presentation skills with the ability to articulate complex technical concepts to diverse stakeholders and non-technical audiences.

• Strong analytical and problem-solving abilities, with a data-driven mindset.

• Deep understanding of development processes and lifecycles.

• Strong leadership skills with the ability to mentor and grow a team.