Guest Services Team Member

Santa Clara, California

Chick-fil-A (El Camino Real at Scott)
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About the job

Team members are responsible for delivering an exceptional guest experience through consistently providing friendly, responsive service, great food, and a clean restaurant environment for all guests.

GUEST SERVICES TEAM MEMBERS work in a variety of positions such as: drive-thru attendant, front counter cashier, food bagger, hospitality services (indoors or outdoors), etc.

Responsibilities
  • Taking guest orders and payment
  • Assembling orders
  • Serving food and drinks to guests
  • Replenishing supplies and condiments
  • Maintaining a clean facility and dining experience (indoors and outdoors)
  • Ensuring a positive experience for all guests
Minimum qualifications
  • Excellent interpersonal skills
  • Able to communicate effectively in English
  • Able to listen to and input guests' orders and read video monitors
  • Able to work indoors and outdoors
  • Able to stand and/or walk during shift and move freely throughout the restaurant, indoors and outdoors
  • Able to reach, bend, stoop, lift and/or carry up to 50 pounds
  • Demonstrates integrity and ethical behavior
  • Self-starter who takes initiative and willingly accepts responsibility
  • Must obtain a California Food Handler's Card from an accredited organization before start date
Preferred qualifications
  • Prior experience in customer service, cashier, team member or other restaurant experience a plus
  • Able to handle money and operate a point-of-sale system
  • Demonstrate a strong awareness and concern for food quality and safety
Benefits
  • Competitive pay - Starting at $16.00/hr; up to $18/hr
  • Flexible schedule with day & evening hours
  • Free employee meals
  • Closed Sundays
  • Access to scholarship opportunities
  • Career advancement & management opportunities
Date Posted: 23 April 2025
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