Guest Services Supervisor

Brookshire, Texas

Pilot Flying J
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Company Overview
Pilot Company is a leading network of travel centers, employing over 30,000 team members across 750+ retail and fueling locations in 44 states and six Canadian provinces. We are also a prominent supplier of fuel with an extensive tanker fleet, providing vital services to oil operations in some of the busiest basins in our country. Our diverse portfolio of brands encompasses supply chain and retail operations, logistics, technology, construction, finance, and more.

Pilot Company was founded in 1958 by Jim A. Haslam II and is currently led by CEO Adam Wright. Our core values focus on a people-first culture and a commitment to community support are central to our operations. We strive to fuel our guests, support our team members, and keep North America moving efficiently.

At Pilot Company, we welcome all qualified applicants and embrace diversity. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage military veterans to apply.

Position Summary
As a Guest Services Supervisor, you will play a crucial role in overseeing store operations and leading a team of employees. We seek a proactive individual with exemplary customer service skills who can effectively address customer needs and maintain a customer-focused culture. This supervisor position requires someone who is self-motivated and ready to assist management in ensuring smooth and efficient store operations.

Pay Rates: Starting between $14.20 - $21.10 per hour

Key Qualifications:
  • Experience in retail operations or a strong understanding of the industry
  • Exceptional customer service abilities and a clean focus on guest satisfaction
  • Proficiency with calculators, computers, and retail equipment
  • Ability to collaborate effectively with team members, customers, vendors, and corporate representatives
  • Flexibility to work various shifts, including nights, weekends, and holidays
  • Background check is required
Benefits Include:
  • Fuel Discount
  • Comprehensive Medical/Dental/Vision Plans
  • 401(k) Savings Plan
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Work Schedule
  • Weekly Pay
Job Location: Insert precise work address here

Date Posted: 09 May 2025
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