We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
This position is based in our Dallas office.
Description: We are seeking a Guest Services Specialist to join our team. The Guest Services Specialist will be responsible for providing professional and responsive guest services for our conference facilities department.
Key Responsibilities Include: - Assist in coordination and execution of various meetings and events.
- Assist in ensuring event and group/office budgets are adhered to.
- Recommend caterers and menus for meetings and events, communicate/place orders with vendors.
- Familiarity with office/conference layout in order to assist with facilitating meeting logistics.
- Coordinate with other departments including marketing.
- Beverage/coffee/food set-up and break-down for daily meetings.
- Conference planning utilizing event management software.
- Inventory of catering supplies/maintenance of catering pantries including coffee machines, other appliances.
- Maintenance of conference rooms and visitor offices.
- Light administrative duties (scanning, copying, invoice etc.)
- Act as back-up receptionist (answer and direct calls to appropriate persons; greet guests and visitors, etc.)
- Ability to lift a minimum of 35 pounds.
- Special projects and additional duties as assigned.
Qualifications: - Minimum 2 years' experience in related area (coordinating events, hospitality, office administration, etc.)
- Ability to manage multiple projects.
- Ability to carry out projects with little supervision.
- Ability to maintain professional demeanor under pressure.
- Exceptional customer service and communication skills with persons of all levels.
- Detail oriented.
- Professional appearance and manner required for interaction with clients, attorneys and staff.
Minimum Education: - Bachelor's Degree in Marketing/Hospitality/Food Service Management/Public Relations from an accredited University.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Benefits may vary by position and office.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
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