Guest Services Associate

Salary: $13.35 Hourly
Location : Baton Rouge, LA
Job Type: Temp Full Time Aquatics
Job Number: GSALL2025
Department: Recreation
Opening Date: 12/01/2024
Closing Date: Continuous
FLSA: Non-Exempt

General Summary
The Guest Services Associate works in the food concessions stand providing essential functions of each retail facility including sales of goods, preparation of food and customer service. Provides direction to staff in absence of supervisor, in setting up and closing down operations on designated days. Must prepare product, goods and service according to policies and procedures, stock shelves and maintain inventory, operate cash register, count cash, clean work and service areas. There is a substantial amount of personal face to face interaction with the general public as well as providing excellent customer service.

Reports to: Food & Beverage Manager

Requirements and Job Specifications

Education Required: High School Graduate or equivalent

Other: Experience in fast food service, customer service, retail sales desirable. Minimal mathematical skill is required to count change perform addition, subtractions, multiplication, division with or without a calculator, balance cash, etc.
Functions and Duties
This is a routine position in snack bars and concession stands.
Duties include, but are not limited to:

• Prepares and serves food according to standardized practice, adhering to sanitary standards and health and safety regulations.
• Load, unload, stocking and selling of food and non-food items.
• Cleaning and sanitizing work areas, tables, chairs, counter tops, storage areas and floors.
• Setting up and maintaining displays.
• Operates cash register, counting and remitting cash receipts.
• Sets up and closes down operation on designated days.
• Provides direction to staff in absence of supervisor.
• Coordinate staff scheduling with site management.

Supplemental Information
As assigned, within general framework of 6-8 hours per day, 5-7 days per week during summer term; meal break as needed. The ability to work flexible hours including days, evenings, weekends and holidays.

Resumes will not be accepted in lieu of a completed application. You must include all relevant education and experience on your official BREC online application or it will be deemed incomplete and you will be ineligible for this vacancy. Complete each section of this application (i.e. work experience, education, etc.) to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement.
An offer of employment is contingent on passing a pre-employment criminal background check, Motor Vehicle Records check, drug screen and physical.
If you have any questions or concerns, please email or call .
Seasonal employees that work during BREC's Summer Program are eligible for facility privileges and discounts during the months of June and July only.

As a seasonal employee you are eligible to receive the following:

• 10% discount on food, beverages, goods and merchandise sold at BREC-operated concessions, cafes, and retail shops.
• Baton Rouge Zoo discounts
• Golf/Tennis privileges and discounts

01

Are you 16 years or older?

• Yes
• No

02

Do you possess a high school diploma or equivalency certificate?

• Yes
• No

03

Do you have any of the following certifications?

• CPR
• First Aid
• N/A

04

Do you have any experience and/or knowledge of:

• Customer Service
• Cash Register
• Money Handling
• Supervisory Skills
• Food

Required Question