Position Title: Guest Services Associate (Lobby Host, Greeter, and Retail Associates)Position Type: Part-time/Full-time
Position Description: Atomic Golf aims to take golf entertainment to a new level in Las Vegas. A bigger, better, bolder brand of golf entertainment, Atomic Golf will feature 100,000 square feet of electrified fun, where the best elements of the game fuse together with great food, colorful drinks, and an engaging atmosphere unlike any other.
Located steps from the famed Las Vegas Strip, the flagship location of Atomic Golf will feature four distinct floors, 103 digitally enhanced golfing bays, six full-service bars, a chef-curated menu with elevated, made-from-scratch food and beverage offerings, and much more. Set to open in Q1 of 2024, Atomic Golf is seeking enthusiastic, energetic, and motivated individuals to join the team as Guest Services Associates, for its grand opening and beyond.
As part of Atomic Golf's Guest Services team, you will serve as a Lobby Host, Greeter, and Retail Associate, where you will be the friendly face that ensures each guest feels welcome and enjoys a memorable, one-of-a-kind visit. Lobby Hosts and Greeters will set the tone for the Atomic Golf experience by extending a warm and friendly welcome to arriving guests, while assisting with check-in and reservations.
Key Guest Services Associate responsibilities include:
- Collaborating seamlessly with fellow team members to ensure smooth operations and an exceptional guest journey.
- Providing information about the Atomic Golf facilities and services.
- Answering guest inquiries regarding Atomic Golf games, pricing, and promotions.
- Skillfully managing and resolving guest complaints or concerns with professionalism and dedication.
- Maintaining the lobby and guest areas, ensuring they are clean, organized, and presentable.
- Being a crucial part of special events, parties, and corporate gatherings.
Retail Associates will engage guests in the Atomic Golf retail area, assisting them in finding the perfect Atomic Golf merchandise. Additional responsibilities include:
- Maintaining a thorough understanding of our product offerings, promotions, and pricing.
- Processing retail transactions accurately and efficiently using our point-of-sale system.
- Ensuring the retail area is visually appealing, fully stocked, and well-organized.
- Actively promoting and upselling Atomic Golf experiences and services, to enhance guest satisfaction and revenue.
Previous experience in guest services, hospitality, or a related field is a plus. Additional qualifications include:
- Exceptional communication and interpersonal skills.
- Maintaining a positive attitude and an unwavering commitment to delivering extraordinary guest experiences.
- The ability to thrive in a high-energy, fast-paced environment.
- Strong problem-solving skills and the ability to handle challenging situations with poise.
- The flexibility to work evenings, weekends, and holidays as required.
- Familiarity with golf or sports entertainment is advantageous but not mandatory.
- A high school diploma or equivalent.
Atomic Golf has created a world of interactive golf entertainment, where team members are encouraged to add their own organic energy to ensure that they, and our guests, have a dynamic and unique experience unlike any other. Be a part of the flagship Atomic Golf team, where you will help guests tee off with a golf experience built around fun and games. Team member benefits include:
- Competitive hourly wage.
- Comprehensive benefits package.
- Team member discounts on food, beverages, and merchandise.
- Opportunities for advancement within the company.
- A fast-paced, fun, and energetic work environment
- Being a part of the excitement at one of the most innovative and entertaining venues in the industry.
- Flexible scheduling to accommodate different lifestyles.
- Access to training and development programs.
Atomic Golf is an equal opportunity employer, and works diligently to prevent discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes, and in its employment decisions. Atomic Golf collaborates to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, employees, business partners, vendors, and the communities we serve.
Atomic Golf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Atomic Golf conducts a pre-hire criminal background check prior to extending an offer for employment.