Guest Service Support Staff aka Shoe Caddie

Benefits:

Employee discounts

Flexible schedule

Training & development

Are you a good fit to join our Hair Saloon team? We are a family-owned business, based in St. Louis, MO since 1997. We currently have 15 locations in the St. Louis area and we are looking for the right people to grow with us.

Our team is committed to help each other and our guests become better versions of themselves through each and every experience we provide. We build our loyal guest relationships with a personal grooming experience for men.

Company Overview & Core Values For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Our actions are driven by our core values:

Strive for personal excellence

Be a steward of good

Serve others first

Be passionate

Be humble

Be honest

Take responsibility

Go the extra mile

Job Summary The Guest Service Support Staff (known in our stores as Shoe Caddies) is a critical role that sets Hair Saloon apart from other men's grooming companies. You provide an uncommon level of service while connecting our clients to the Barber Shop experience of yesterday with a complimentary shoeshine. Shoe Caddies at Hair Saloon provide a first-class customer experience by blending an exceptional eye for detail with a knack for interaction and conversation.

Our Shoe Caddie position at Hair Saloon is a part-time role, perfect for students with limited availability. We offer afternoon and Saturday hours (we are closed on Sundays). This is a perfect role for nurturing the early seeds of exceptional customer service and communication, two of the most sought-after skills in today's professional workforce. Rub shoulders and engage with the giants in your community - could be a local business owner, professional athlete, or your future mentor. Get a great head start in your future career and join the long list of young professionals who have leveraged the talents earned as a Hair Saloon Shoe Caddie to build careers as leaders in their chosen profession.

Responsibilities & Expectations

Exceptional customer service and communication

Be flexible to assist the Hair Saloon team as needed

Meet and greet clients

Provide first-class, complimentary shoe shine service for each and every guest who visits Hair Saloon

Assist in general cleaning and laundry duties

Provide and deliver a first-class experience following Hair Saloon standards

Maintain a clean work area

Assist with client transactions using a computer-based POS system

Manage guest traffic including answering phone calls, booking appointments, and following check-in and check-out procedures

Understand and follow Hair Saloon's standard operating procedures

Qualifications

16 years or older

Some High school education or equivalent

No experience necessary

You're available weekday afternoons/evenings & Saturdays

Benefits/Perks Get rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the Hair Saloon team.

Guaranteed Hourly wage plus some tips

Great Hours (we're closed on Sundays)

Paid Vacations and Holidays

Discount on services and retail

All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Hair Saloon Corporate.