Are you ready to step into a leadership role where every day is an opportunity to create memorable guest experiences?
At
Fairfield Inn & Suites Plymouth, NH, we're a team dedicated to delivering warm hospitality and outstanding service. We're thrilled to be growing, and we're on the lookout for a
Front Desk Supervisor to lead and inspire our front desk team.
Pay: $19-$21 per hour
Schedule/Shifts: Full-Time- weekends and holidays- Flexibility in your schedule
What You'll Do: As our Front Desk Supervisor, you'll be setting the tone for an exceptional guest experience. You'll lead a team of associates, ensuring smooth day-to-day operations while delivering the genuine care and attention our guests deserve.
- Be the welcoming face - Create a friendly and efficient atmosphere for both guests and staff.
- Lead by example - Display exemplary professionalism and service that inspires your team.
- Empower the team - Train, coach, and support Guest Representatives and Night Auditors.
- Take charge - Act as Manager on Duty when needed, ensuring hotel operations run smoothly.
- Drive results - Assist with revenue management strategies and produce accurate financial reports.
- Keep it consistent - Ensure company policies, procedures, and brand standards are upheld.
- Prioritize safety - Stay informed on local health and safety codes and ensure compliance.
Requirements Minimum 1-2 years hotel front desk experience required
- Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
- Comfortable with hotel computer reservation systems- Marriott & Fosse knowledge a PLUS
- Ability to teach adult learners
- Available to work a flexible schedule ( Nights & weekends )
Benefits - Full Time Benefits: Health & Dental, PTO & 401K
- Brand Wide Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Annual Review Program
- Extensive Room for Growth
- Paid Training