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As a Guest Service Agent at the Holiday Inn Boston - Bunker Hill Area in Somerville, Massachusetts, you will be responsible for providing exceptional customer service to all guests during their stay at our hotel.
Responsibilities:
- Greet and check-in guests
- Answer phones and emails to assist guests with inquiries
- Handle guest inquiries and resolve any issues promptly
- Process payments and reservations
Requirements:
- Previous experience in customer service
- Excellent communication and interpersonal skills
- Proficiency in using reservation software
- Ability to work in a fast-paced environment
Benefits:
- $19 per hour
- Medical, Dental, Vision, Life Insurance and 401(k)
- Paid time off and employee discounts
About the Company:
The Holiday Inn Boston - Bunker Hill Area is a well-established hotel chain known for its quality service and comfortable accommodations. Join our team and be part of a dynamic and rewarding work environment.
Date Posted: 26 March 2025
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