Guest Service Agent

Milwaukee, Wisconsin

Park Place Hospitality LLC - Hilton Garden Inn Milwaukee
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Join the dynamic team at Hilton Garden Inn Milwaukee Northwest Conference Center as a Part-Time (with the possibility for full time) Guest Service Agent. This onsite position offers you the chance to create memorable experiences for guests while working in a fun and customer-focused environment. Engage with a variety of guests, solve their problems, and ensure their stay is nothing short of exceptional. With a pay rate of $15/hour, this role provides not only financial rewards but also personal satisfaction as you contribute to a culture driven by excellence and integrity. You will have benefits such as Employee Discounts. If you're an abundant thinker ready to embrace forward thinking in the hospitality industry, apply now and be part of our energetic team.

Your day to day as a Guest Service Agent As a Part Time Guest Service Agent at Hilton Garden Inn Milwaukee Northwest Conference Center, you'll be the welcoming face of our hotel. Your daily responsibilities will include greeting guests with a friendly demeanor, checking them into their rooms efficiently, and addressing any inquiries or concerns they may have. You'll manage the front desk operations, including handling reservations and providing information about hotel amenities and local attractions. Problem-solving will be a key part of your role as you assist guests with issues that arise during their stay.

Strong communication skills will be crucial as you will collaborate with various departments to ensure a seamless guest experience. Expect to maintain a clean and organized front desk area while embodying our core values of customer-centricity and excellence in every interaction.

Are you a good fit for this Guest Service Agent job? To thrive as a Part-Time Guest Service Agent at Hilton Garden Inn Milwaukee Northwest Conference Center, you will need a blend of essential skills. Exceptional communication skills are crucial, enabling you to engage with a diverse array of guests and address their needs effectively. A strong customer-centric mindset is vital, ensuring that you always prioritize guest satisfaction in every interaction.

Problem-solving abilities will empower you to handle challenges with grace, finding solutions that enhance the guest experience. An abundant thinker, you should be forward-thinking, anticipating guest needs and proactively assisting them. Flexibility is key, as you will need to adapt to various situations and dynamic hotel operations.

Finally, professionalism is essential; demonstrating integrity and a positive attitude will contribute to our energetic company culture and ensure that guests feel valued and welcomed during their stay.

Connect with our team today. If you believe that this position matches your requirements, applying for it is a breeze. Best of luck.

Date Posted: 15 May 2025
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