About the company and job:
Andes empowers biology to fight climate change.
Andes is composed of a multidisciplinary group of nature-loving, hard-working people. Driven by purpose and through team efforts, we believe we can achieve bigger and better things. We develop and utilize cutting-edge technology and embrace bold, out-of-the-box ideas.
Andes has developed a Carbon Program based on carbon removal technology that uses beneficial microbes to convert CO2 into stable minerals in agricultural soils. The company partners with growers to apply Andes microbial inoculant to agricultural fields. The Operations team leads the execution of this program, which includes grower enrollment, soil sampling, and credit verification.
In line with our rapid expansion plans, particularly throughout the US Midwest, we are looking for a motivated and dynamic Grower Success Specialist. This role is responsible for building and maintaining strong relationships with growers enrolled in the Andes Carbon Program. This role involves regular communication with growers to gather information, provide support, and ensure the growers' needs are met.
Key Responsibilities:
- Serve as the primary point of contact for growers, addressing any concerns or issues they may have
- Develop and nurture strong relationships with incoming and enrolled growers
- Independently work with Grower Outreach Lead and Grower Relationship Manager to onboard / enroll interested growers into the Carbon Program
- Conduct regular check-ins and site visits with growers
- Gather relevant data from growers to support execution of the Carbon Program
- Ensure accurate and timely data entry into the company's information systems
- Regularly update and maintain grower data to reflect current and accurate information
- Work closely with internal teams to relay feedback from growers, help bridge grower perspectives with our successful execution of the Carbon Program, and help identify and implement improvements
- Facilitate in developing and implementing strategies to enhance grower engagement and satisfaction
- Using discretion and data collected through grower interactions, prepare reports for internal review and strategic planning
Qualifications:
- Bachelor's degree in Agriculture, Agronomy, Environmental Science, or a related field
- Minimum of 5-6 years experience in account management, customer success, or sales in agricultural sector
- Proven track record in account management or customer success within the agricultural sector, adept at relationship management
- Excellent interpersonal and communication abilities, effective at interacting with diverse groups
- Robust organizational and project management skills, able to handle multiple priorities in a dynamic environment
- In-depth knowledge of agricultural practices
- Advanced excel skills
- Willingness and ability to travel to meet with growers and attend events
Working Conditions:
- Fast-paced and dynamic startup environment
- The role may require flexibility in hours and adaptability to changing priorities
- Travel up to 10% of time to meet with growers and attend events
Compensation and Benefits:
- Competitive package in an early-stage, disruptive startup
- Salary range: $62,000 - $75,000 / year DOE
- Medical, vision, dental, 401(k)
- Stock options
Location:
This is a remote position with preference for the following locations:
- Sioux City / Des Moines / Cedar Rapids, IA
- Fargo, North Dakota
- Omaha or Lincoln, NE
- Manhattan / Topeka / KC, KS
Applicants must be authorized to work in the U.S.
At Andes we know people are at the center of our success and we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.