Group Services Host

Allen, Texas

Entertainment Promotions
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Primary Job Duties:

• Responsible for room setups for events per layout on banquet order

• Resetting all banquet rooms and areas to the default setting

• Maintain appropriate food levels on group buffets, platters, drink stations, etc.

• Assisting with delivering the best possible experience for group clients and notifying Management immediately if assistance is needed

• Greeting and communicating with guests and answering basic group related questions

• Maintain cleanliness and organization in the event area throughout the event

• Assist servers by delivering food and non-alcoholic beverages to guests

• Assist as needed in other areas as requested by a lead or manager

• Maintain uniform standards and a professional appearance

Requirements

Physical Requirements:

• Standing for long periods of time with frequent bending and turning

• Must be able to lift 40 lbs

• Must be comfortable climbing on a ladder

• Must be able to communicate with guests and accept and deliver drink orders

Special Requirements:

• Must be at least 16 years old (18 yrs old to serve alcohol with valid TABC)

• Must possess a valid Food Handler's Certificate or other similar license per local code

• Obtain training certification per company policy

Standard Company Expectations:

• Goes beyond the normal expectations without compromising the company mission, vision and values.

• Demonstrates the ability to be courteous and accountable in all situations.

• Responding to guests' special requests in a courteous and accountable fashion.

• Monitors the consistency of the product provided to all guests.

• Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.

• Cooperates with all team members when assigned additional tasks and listens to others with compassion.

• Seeks knowledge from multiple sources and learns from past experiences for future development and growth.

• Maintains uniform standards.

Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.
Date Posted: 01 April 2025
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