Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.
We are currently seeking a talented individual to become a Group Sales & Racing Coordinator. An individual could be successful if they possess the following.
ESSENTIAL DUTIES AND RESPONSIBILITIES The Group Sales & Racing Coordinator is responsible for ensuring that revenue goals are achieved or exceeded by soliciting, developing, promoting and selling to assigned markets, local catering segments and individual and group sales goals to include assigned markets. Create property knowledge through direct phone sales; direct sales calls, trade shows and networking groups. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Assists Director of Sales to collect monies based on the timeline listed on contract
- Responsible for collecting payment information, collecting contracted deposits and final pre-payment 5 days before event
- Sends itemized ticket/final folio to group and collect payment
- Oversees all financial transactions, including payment processing, invoicing, and reconciliation post-event for all events booked through the sales office
- Creates group resumes based on financial and group information to be distributed throughout the property for proper execution by the team
- Communicates with all departments regarding all group finances
- Seasonally (during racing season), responsible to secure group bookings via phone or via the online request form to Trophy Races, Arkansas Room, Jockey Club, and Carousel Terrace
- Seasonally (during racing season), responsible for managing client relationships, contract processing, event logistics, and the overall coordination of racing season sales
- Seasonally (during racing season), ensure the accurate completion of Event Orders and provide receipts post-event
- Seasonally (during racing season), provide on-site support during race days and ensure VIP guests and sponsors receive the necessary services
- Follow departmental policies and procedures
- Follow all safety policies
- Punctual attendance required
- Ability to work required overtime.
- Other duties as assigned
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Superior attention to detail and accuracy
- Highly organized with expert time management skills
- Ability to meet strict deadlines
- Must be a team player and maintain a professional, positive attitude
- Flexible and adaptable to changing conditions
- Ability to work under pressure and deal with stressful situations during busy periods
- Proficient in Microsoft Office
- Ability to work varied shifts and schedules, including "prime time" nights, weekends and holidays
- Present and actively assist groups on site
- Responding to all incoming inquiries within a 24-hour timeframe
- Building and maintaining relationship with repeat groups
- Collect deposit for each booking
- A self-starter
- Excellent communication skills (in person and on the phone)
- Able to manage groups to follow all dress codes and protocols with have in place on the racing side
- Great computer skills
- Customer service experience is preferred
- Hotel background is preferred
SUPERVISORY RESPONSIBILITIES This job does not have supervisory responsibilities.
LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS - Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
- Must possess a valid driver's license and have acceptable driving history as determined by Oaklawn Jockey Club.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke. The employee will be subjected to varied light levels and excessive noise.
OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.